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Providers of BPO services and strategies for outsourcing business processes. Save money by outsourcing a business function to an outside specialist in a lower cost location.

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Business process outsourcing - Wikipedia, the free encyclopedia

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions ...

What is business process outsourcing (BPO)? - Definition from ...

Business process outsourcing BPO is the contracting of a specific business task such as payroll to a thirdparty service provider.

Business Process Outsourcing - BPO Service - Accenture

Accenture's BPO services (business process outsourcing services) provide industry-specific and cross-industry BPO solutions for a wide array of clients ...

Business Process Outsourcing - Xerox - Xerox Services

Our business process outsourcing services manage critical front and back office processes, allowing you to focus on your core business.

Business Process Services BPS | HP® Official Site - Hewlett Packard

In the BPO market, we are leaders in technology innovation, operational transformation, and process design. We can provide your firm with lower costs, a safe ...

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Business Process Outsourcing, BPO Services/ Solutions | Wipro

Wipro BPO is delivering strategic Business Process Outsourcing Services (BPO services) and solutions improving service levels, cost reduction, helps in ...

Integrated BPO | Business Process Outsourcing | BPO | Sutherland

Sutherland's Business Process Outsourcing (BPO) solution integrates Front and Back Office functions to support clients globally.

Business Process Outsourcing (BPO) Definition | Investopedia

A method of subcontracting various business-related operations to a third party. When business process outsourcing began, it applied chiefly to manufacturing ...

Business Process Outsourcing | BPO Services | BancTec: Business ...

BancTec's Business Process Outsourcing (BPO) services provide lower operating costs, improved information access and reduced business risk along with ...

Business Process Outsourcing (BPO) | Capgemini Worldwide

Our Business Process Outsourcing approach integrates tools, analytics and proven experience to drive business growth and innovation.

Business Process Outsourcing (BPO) Services | HCL Technologies

It's about optimizing your business processes while simplifying them and addressing operational issues like security, privacy, or governance. A dependable and ...

Business Process Outsourcing (BPO) Solutions and Services ...

Helping customers focus on their vision and mission by providing expert business process outsourcing services (BPO); enabling accelerated growth and ...


Outsourcing allows small businesses to obtain services and expertise they could never develop in-house, focus on core competencies and, in many cases, cut costs and improve efficiency.

To determine what to outsource, consider:

  1. What not to outsource. What actions does your company perform that add value for the customer and give you a competitive edge? These are activities to keep in-house. Others are candidates for outsourcing.
  2. As your business grows, focus on having access to, not ownership of. For instance, some information technology vendors provide a particular software solution via access to a secure server as opposed to the client purchasing it off-the-shelf. The same goes with services. Some companies outsource the entire human resources function, for instance.
  3. When considering vendors, ask for referrals from companies similar to yours. Contact these companies and ask them what they like and dislike about the provider and how outsourcing is benefiting either their top or bottom lines.

Tap into experts, articles

Much has been written about the value of outsourcing. Make use of free resources to find out what works and what doesn't.

Explore you IT outsourcing options

Information technology is one of the most commonly outsourced areas for small business. Few business owners are IT experts and technology changes quickly.

Going overseas

Today businesses can tap into outsourcing partners anywhere. Protection of intellectual property, language barriers and other concerns prompt some businesses to use third-party companies to set up and manage outsourcing agreements outside of the U.S.

Shop around

A variety of services are candidates for outsourcing. Some comparison shopping in advance can narrow potential partners down to two or three. Then ask for proposals.

Some go solo

An outsourcing arrangement can be with one person, and many former corporate executives have made second careers out of working as contractors for small companies. You might want to outsource the CFO function, for instance.
  • Chances are, you already outsource something, whether it's cleaning services, direct mail or another lower-level function. Examine these relationships (length of contract, communication infrastructure, performance metrics, etc.) to determine what is working and what is not and apply this to higher-level functions that are candidates for outsourcing.
  • Network within local and national associations to find new outsourcing opportunities. Nearly everything can be outsourced. Finding out what's offered in the marketplace will help to open your eyes to more opportunities.
  • There is a Certified Outsourcing Professional (COP) designation granted by the International Association of Outsourcing Professionals. The group of 250 includes organizations that both use and provide outsourcing services.

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