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Manufacturers and distributors of Customer Relationship Management (CRM) software designed for the health care industry.

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CRM Software for the Health Care Industry

CRM software for the healthcare industry provides a complete solution to managing patient care. Healthcare CRM software tracks all information relating to a patient.

CRM Software for the Health Care Industry Education and Training

Reap the benefits of healthcare CRM software by finding the right mix of a software solution with available training to get the most out of your investment. Like every other industry, small healthcare businesses face stiff competition, and CRM in health industry can help you help your clients/patients, yourself and your company.

Healthcare CRM Software | Reviews of the Best Systems

Healthcare CRM Software: reviews and comparisons of the best CRM software ... is a solution that has been designed specifically for the health care industry.

Healthcare CRM Software | Customer Relationship Management ...

Pega offers healthcare software solutions that cater to organizations' compliance, business ... care management & customer relationship management needs. ... keynote addresses and breakout sessions, and network with industry colleagues.

Healthcare CRM: Improve Relationships Between Patients and Staff ...

1-800-NO-SOFTWARE | 1-800-667-6389 | Contact ... new standards for health care. Find out how ›. Industries. Questions? 1-800-667-6389 | Contact. Overview  ...

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Document Management with CRM Software for the Home Health ...

Customer Relationship Management (CRM) software specifically designed for the home health care industry (home care, hospice, etc.) allows you to manage ...

Healthcare CRM - Wikipedia, the free encyclopedia

Healthcare CRM is a broadly used term for a Customer relationship management ... There are a few companies that offer healthcare CRMs these are the industry leaders for ... Customer relationship management software · Health informatics ...

Web Based CRM Software for the Healthcare Industry - BigContacts

"Night and day difference between it and Salesforce." We are in the Healthcare industry. Our primary services target kids and adults that struggle with depression  ...

CRM Software for Healthcare - OmniVue

CRM Software for Healthcare Professionals: Ensure your patients get the care they ... Managing the IT Department in the Healthcare Industry is about more than  ...

Healthcare CRM Solutions | Avanade US

Avanade has worked with leading healthcare providers as well as Microsoft and ... for more people - that's what we're all striving for in the healthcare industry. ... healthcare expertise and comprehensive healthcare management software built  ...

Healthcare CRM Software - Marketing Optimizer

An ideal healthcare CRM software should provide you with the a web-based solution that is secure ... The relationship between CRM and the healthcare industry.

Healthcare Industry Software & IT | Information Systems | SAP

Provide high-quality, cost-effective healthcare with industry software from SAP.

CRM Software for the Health Care Industry Key Terms


CRM for health care needs to seamlessly combine application and data programs in order to achieve a desired result. It needs a specifically selected data set that will support requirements such as analysis, campaign management, data mining and opportunity identification. It's essential for CRM software to use a data model based on the knowledge and experience of the particular industry for which it will be used. CRM for health care consists of information on patients, payers and providers. This includes diagnostics and procedures such as CPT, DRG and ICD.

Current Procedural Technology (CPT)

CPT is the standard terminology for reporting medical services and procedures. Each service or procedure has a unique, five-digit code.

Diagnosis-Related Group (DRG)

The DRG is a classification system that specifies the diagnosis and treatment for a particular case. The actual DRG code is calculated by a "grouper" program that assigns each case to a DRG based on the diagnosis, any complications and other factors.

International Classification of Diseases, Ninth Edition (ICD-9-CM)

The ICD-9-CM is a listing of diagnosis codes that physicians use to report a diagnosis to the enrollee of a health care plan. This coding scheme allows for a primary and secondary diagnosis.

Content Management System (CMS)

A CMS is a software application that creates, edits and manages electronic text. These applications are becoming increasingly necessary to manage the large amount of content that is used by CRM software.

Health Insurance Portability and Accountability Act (HIPAA)

HIPAA attempts to provide standards for maintaining patient confidentiality. It's essential for software systems in health care, such as CRM systems, to meet HIPAA requirements.

Medical Device Reporting (MDR)

MDR is the method by which adverse events of medical devices are reported. MDR handling is an essential component of CRM systems in health care.