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Telecom management vendors providing telecommunication billing and expense management software. Telecom cost management software allows companies to maximize their voice, data, and wireless expenses.www.business.com/telecommunications/telecom-management/
Customer database software enables business owners to store and organize basic customer contact information. Some customer management software will even record a history of the communication, events, and actions related to your contacts, such as rece...www.business.com/software/customer-database-software/
Vendors of eCRM solutions offering customer management online tools. Review online CRM companies offering online customer management software and services. Select an e-CRM solution provider that suits your business needs.www.business.com/software/ecrm/
Call center software allows your business’s call center to perform a variety of duties at once, and includes features such as call recording, real-time reporting, interactive voice response, and much more. Shop around with our vendors for the best call center software solution for your business.www.business.com/software/call-center-software/
Quickly find providers of trouble ticket software, including issue tracking software to assist in tracking customer service complaints. Identify a trouble ticketing software vendor that offers a trouble ticket system that meets your business needs.www.business.com/software/trouble-ticket-software/
Directory of ecommerce software and solutions, shopping cart software payment solutions, and other business ecommerce resources. Research providers of ecommerce information and identify an ecommerce solution for your business.www.business.com/software/ecommerce-solutions/
Call monitoring companies offering quality phone monitoring solutions. Call monitoring is a call center feature that lets managers listen in on agents' calls in order to improve agent performance.www.business.com/software/call-monitoring/
Sources of spreadsheets and calculators for accounting.www.business.com/software/accounting-spreadsheets-and-calculators/
Business directory to call accounting software.www.business.com/software/call-accounting-software/
Offering industry database software.www.business.com/software/accounting-database-software/
Tracking your customers’ information and effectively using it to earn new or repeat business can get cumbersome as onetime clients fade away and new leads mount over time. A well-honed customer database can help you organize your data and allow you to streamline your marketing efforts, analyze buying habits and create company growth. Read More »
Accounting departments work very hard to ensure the financial security and stability of a business; however, in order to do so, these individuals and departments need functional and effective accounting spreadsheets and calculators. Still, businesses have a bottom line, and the pricing and costs of accounting spreadsheets and calculators are something they need to consider. Read More »
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Many businesses, especially in the service industry know the importance of maintain their customer service records and information. This is how they retain their clients and increase the client base. Those that do not have an effective way of managing these records may actually be losing business. Although there are a variety of different ways to store, collect and analyze this data there are two in particular that have proven most sufficient; customer service software and outsourcing. Both have several different advantages but software tends to be more cost efficient and readily obtained when needed. However, there are still many things that the business must consider.
There are a wide variety of customer service software and products available on the market. They may work significantly different and offer a wide range of features. Therefore, it is important to understand individual needs and preferences of the company. When many are comparing the software for customer service, they turn to multiple resources to do so. This can be time consuming and turn into a real hassle. Thankfully, businesses do have another option with Business.com. They have a wide variety of resources available to businesses, making it a one-stop resource. To find out more about customer service products and software for your business, click on any links to the left.