E-commerce Solutions Key Terms

Understand e-commerce solutions to give your online business a better chance at success
By Tai G., Writer E-commerce is the process of selling and purchasing products online. E-commerce solutions are the tools you can use to help make this practice effective, user friendly and, ultimately, successful. The e-commerce solutions you offer your customers will either make or break their experience.

E-commerce has made its mark on the internet; and with so much competition, it is imperative to learn the fundamentals of this online phenomenon. In doing so, you need to understand e-commerce solutions key terms so that when you research these solutions, you are ahead of the game.

Product management

Product management is the process of finding, viewing and searching for products. This is a very important aspect of e-commerce. If a customer has a hard time finding a product, he or she will give up and find a site that is better organized.
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Order management

Order management is the process by which customer orders are managed from the time the first order is put in, right until he order is complete. This timeframe includes how orders are tracked and whether they can be archived so that customers can view their order history.
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Shopping cart

The shopping cart allows customers to pick items and stores them while the customer continues to shop. Additionally, it automatically totals the items and should allow the customer to delete items and change quantities.
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Checkout

Checkout is the point of the customer shopping experience where items are processed, and taxes and shipping are added. Payment options are also included here.
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Security

A very significant section in the e-commerce shopping experience, e-commerce security provides safe and secure payment solutions. This is an essential tool in the age of stolen identities.
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Merchandising

A method of enhancing sales by using techniques such as cross selling, personalizing site appearance and taking advantage of imaging capabilities.
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