Email Change of Address Services Basics

Locate your customers after their email change of address
By Lori Carver Email change of address services basics include changing your business email when necessary and keeping up with your customers' change of address. Emails change frequently for many reasons, such as changing your ISP or changing to a free email service or away from one. When a loyal customer changes his or her email address and forgets to tell you, it is possible to lose business if you do not have another means of reaching this person.
 

Keep up-to-date with email by using an email change of address service. Make sure you have the correct email address for your customers and likewise, make sure your customers have your new address if it changes. Look at the following when using email change of address services basics:

1. Find companies who provide changing email address services automatically.

2. Use email address change software to accomplish your change of address.

3. Locate individual customers after email change of address efforts fail.

Choose companies that provide email change of address services to keep up with important changes

Your customers may not move too frequently, but they do change email addresses frequently. Every time an email bounces back to you, it is possible to lose business. Stay on top of these changes and keep in touch with your customers.
Try: Email Addresses offers several companies who provide email change of address service. Choose one for your needs. The Free Library offers an article addressing the use of a free email service that allows customer notification whenever they send an email to an outdated address. Check this important service to keep your business email updated.

Obtain e-mail change of address software and update addresses automatically

Use software to notify you whenever you send an email to an outdated address or whenever an email bounces back to you.
Try: Address Harvester lists many software programs that will update and remove dead email addresses from your current list. Choose the one that is best for your business. Issue Marketing provides information on the best business email marketing software programs along with information on bounced emails and how to handle them. Make the correct software choice for your business based on the many factors such as price, monthly minimums if any, and effective location of new email address if the old address fails.

Update your email records manually with email address change program

Most of the time when an email does not make it to the correct party it will "bounce" back to you. Just like receiving a regular piece of mail back that sends "return to sender, addressee moved," these bounce notices let you know your customer changed email addresses. Many services allow you to find a change of email if you have the old email address or other information about the person. Plug in the information you have to obtain the new address, then contact your customer.
Try: Free Searching is a directory of sites that allow you to search for an individual's new email address. Try reverse email search if you know an address or check in the phone books for updated email addresses. Audit My PC gives information on how to search for the correct email address when you have exhausted your efforts to find the change of email address. Use these tips to locate the correct address for your customer.

• Check the email address you used before you consult any email change of address service. If you did not address the email correctly, it misdirected and only needs you to correct the address in order to reach the intended party.
• Collect alternate email addresses from your customers if possible. Instead of using e-mail change of address services, send an email to the alternate address and advise that you received a return email from their main address.