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Suppliers of small business CRM software and other small business CRM solutions. Research vendors of small business CRM software applications and select a program that fits your business needs.

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Small Business CRM Software

Customer relationship management (CRM) is important for every company, yet in some ways it's even more important for the small business owner whose minimal staff must respond to the needs of a growing customer base.  Even if the channels of communication between your various "departments" are wide open due to your company's smaller size, coordinating all your operations can still prove difficult without an effective small business CRM program.

Making the Most of Small Business CRM Software

If you have small business CRM software that’s waiting for you to learn how to use it, then you’re not getting the most value for your dollars. You should use your customer relationship management, or CRM, software on a daily basis in order to get the most value from it.

Small Business CRM Software Key Terms

Customer relations management, or CRM software is a vital part of the success of your business. It's essential to keep track of your customers' data, which can include everything from simple contact data to sales history and a log of communications.

#1 Free Online CRM for Small Business: Customer Relationship ...

Insightly is the #1 Online Small Business CRM & Project Management software company used by over 550000 people worldwide.

4 Affordable Small Business CRM Options | CIO - CIO.com

May 9, 2013 ... Small businesses don't need expensive customer relationship software to manage customer records and important business data. Here are ...

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Small Business CRM & Contact Manager Software - Salesforce.com

To start with, salesforce.com gives you a key advantage over conventional contact manager software and small business CRM: Our solutions run entirely in the ...

Infusionsoft: Small Business CRM | Marketing Software Small ...

Infusionsoft is a complete sales and marketing automation software for small businesses combining CRM, email marketing, lead capture and e-commerce.

CRM Software Review 2014 | Best Customer Relationship ...

Mar 17, 2014 ... As we compared CRM software, we paid close attention to how well each program connects each aspect of ... You're running a small business.

CRM for Small Business - 2014 Reviews and Pricing - Software Advice

Compare leading CRM solutions for small businesses, including user reviews, price quotes, product descriptions and free demos.

small business crm - PC World

Sep 11, 2011 ... Is Salesforce overkill for your small business? ... Productivity software ... Salesforce Alternatives: 5 CRM Services for Small Businesses.

5 Customer Relationship Management Solutions for Small Businesses

Jul 25, 2013 ... If you're a small to medium-size business owner, the term CRM, ... When used correctly, CRM software allows your SMB's team to work ...

11 Terrible CRM Systems For Your Company - Forbes

Jul 1, 2013 ... The software, which is on-premise only, is targeted primarily at groups of 5-25 ... ZohoCRM is just one of a suite of business applications from Zoho that ... users of its powerful small business, cloud based CRM application.

Small Business CRM Software News and Trends


While customer relationship management, or CRM, software has been available for large businesses for quite a while, CRM software for small business is a fairly new tool. If you are using small business CRM software applications already or are contemplating purchasing such an application in the near future, you need to track small business CRM software news and trends so you can get the most value for your money.

If you’ve been considering small business CRM solutions, you know the biggest drawback is the need for servers to operate the system. If you don’t have an IT person on staff to handle software maintenance, you may have decided the cost wasn’t worth the benefit. Many new small business CRM applications come with software-as-a-service (SaaS) functionality that makes it much easier to operate. The benefits of this type system include:
  1. The small business CRM software is online, which reduces the need for IT technicians to manage the CRM software and dedicated servers to host it.
  2. The adaptability of the CRM for small business software for other business databases.
  3. The falling prices of SaaS small business CRM systems due to growing competition.

Read articles and white papers to track small business CRM software news and trends

 

You can find many discussions on IT websites. Even though you may have a system that's totally online, you can still find many tips and tricks as well as trends by reading these articles.

Find newsletters that provide updates on small business CRM

 

Companies that provide web based CRM software, as well as those that provides stand-alone CRM software for small businesses, often offer newsletters for their customers. You can also find newsletters that discuss CRM software on IT websites. 

Follow blog posts that discuss small business CRM

 

Not only are the articles in the blogs a good way to keep up on news and trends, but the comments can also provide you with a first-person perspective from those who use CRM products. If you read carefully you can find many tips you can easily apply to your own CRM product to make it more effective.

  • Following small business CRM software news and trends is good practice if you have small business CRM. Even better practice is to take the information you learn and put it to use. Keep a list of ways to better utilize your CRM system and find ways to implement those tips.
For more information to help you choose the right CRM solution for your small business, visit our business guide pages "CRM Software Key Terms" and "Making the Most of CRM Software."