ServiceWise Help Desk allows teams to easily implement ITIL® workflow standards with out-of-the-box automations, escalations and streamlined processes
Sources of spreadsheets and calculators for accounting. more »
Business directory to call accounting software. more »
Offering industry database software. more »
Business directory of software for accounting and accounting software system providers. Quickly find small business accounting software for your financial management and bookkeepin… more »
Vendors of accounts payable software and bill management solutions. Research accounts payable system providers offering small business accounts payable programs. Find account payab… more »
Reach active buyers and immediately increase your visibility
Get StartedProviders of accounts receivable software for managing payments. Review A/R software vendors offering accounts receivable software applications for small to mid-sized businesses. I… more »
For businesses with extensive customer service systems, trouble ticket software can provide a more streamlined solution. Trouble ticketing programs work by creating and organizing permanent files for each client communication. These records are placed into an easily navigable database. This makes it easier for customer service staff to review and respond to requests. With a number assigned to each complaint, software programs make it much harder for the occasional communication to slip through the cracks.
Along with improving the customer service experience, many ticket systems allow businesses to record and analyze data. For instance, you may be able to track how many complaints were made about a particular issue in a certain period of time. Managers may have the ability to check on pending complaints and review the response time by each staff member. Tickets can also save time and increase efficiency by categorizing complaints and automatically routing them to the correct department. As opposed to a customer service e-mail account, the ticketing system is able to be viewed by any staff member at any time.
There are trouble ticket software systems to meet the varying needs of many types of industries. Business.com can be a helpful source for learning about software systems that could improve your business. View the links on this page to learn more.
Briefly describe your project and get matched with the top vendors!