Directory of all-in-one printer office machines for businesses that need to fax, copy, print, and scan documents with an MFP.www.business.com/technology/all-in-one-printer/
Providers of online document storage services. Research online document storage companies offering electronic document storage. Identify online record storage services that fit your business needs.www.business.com/technology/online-document-storage/
Business directory to Software as a Service (SAAS).www.business.com/technology/software-as-a-service/
Business directory to cloud computing.www.business.com/technology/cloud-computing-servers/
Making the most of service level agreements involves human and technological resources. Information technology (IT) is a field in constant evolution, where assessments, reviews and audits continue on a daily basis to improve products and service. Read More »
A service level agreement (SLA) is a formal agreement negotiated between a network service provider and client for product service. It outlines the relationship between provider and client using open communication to understand each other’s needs, complexities and expectations. Read More »
A few things to remember when selling service contracts:
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Are you interested in service level agreements? Usually abbreviated SLA, this is a service contract where the level of service is specifically defined. These terms are generally negotiated based on common agreed upon and measurable criteria, often with levels of service, or stages of service defined as goals which must be met by the service provider along the way. This is a common agreement when outsourcing services that have a definable set of standards and most often a time frame by which the entire project or stages of the project must be completed.
While going over your different options, you may find you have quite a few options. There are several areas to consider. First of course are the terms of the agreement and which goals are essential for a successful project. You will also want to consider hiring a lawyer or other professional who can ensure the agreement is binding for both parties. Cost of course is the other concern, and this is almost always addressed within the contract and often payment is made in stages depending on performance.
When considering any contract it is recommended you review your options. Business.com has links you will find useful during your search.
Browse the links to the left for service level agreements.