Bluetooth Wireless Telecommunications
Tips & Advice to help you make your decision on Bluetooth Wireless Telecommunications
Bluetooth wireless telecommunications offers more than simple hands-free operation of the company cell phone. There are many advantages to having wireless communication between devices. For instance, smart phones can be programmed and loaded with software that can allow bar scanners to assist sales representatives order products. The process is quite simple and can pay off in several ways.
The employee connects their smart phone to a portable bar code reader. When the representative makes a sale, he or she can scan a barcode for the individual product the customer needs and manually change the number of items to order on the smart phone screen.
The benefits to using Bluetooth wireless telecommunications for this process are twofold. The customer knows their product has been ordered and can gain instant feedback as to how long the order will take, whether the item is in stock at the warehouse or distribution center and plan accordingly. The second benefit is an increase in productivity. If the representative doesn't have to take the time to process orders after each sales call, or at the end of the day, he or she is free to make more sales calls.
Bluetooth Wireless Solutions
The low-cost technology lets you easily interconnect the electronic devices vital to running your small businessBy Mark Ingebretsen, Creative Project Manager Stonehand Publishing Bluetooth technology connects computers, PDAs, cameras and phones with one another without the need for wires, creating so-called ad-hoc, virtual networks that share information. That information can include everything from photos and videos stored in a digital camera to contact lists from a PDA or your own voice transmitted from a wireless headphone to the cell phone in your pocket. Bluetooth is similar to the popular wireless technology WiFi but operates on a shorter range, three to 30 feet versus about 300 feet for WiFi. It can operate in tandem with WiFi and other networks so this isn't an either/or choice. Thanks to Bluetooth's easy connectivity, a small business owner can use the technology to:
- Save money because there's no need to purchase expensive cables otherwise needed to interconnect electronic devices.
- Save time and frustration by taking advantage of Bluetooth's ability to connect devices from many manufacturers with relative ease.
- Choose from one of three security settings.
- Send or receive contact information and product information at meetings and trade shows.
- Carry a cell phone safely in a pocket while conversing via hassle-free wireless headphones.
- Create complex networks capable of doing everything from helping fleet operators manage deliveries to linking medical monitoring devices inside hospital rooms.
Get equipped
Bluetooth-enable your company by inventorying all its existing electronic devices. Some devices - newer high-end laptop computers, for example - already may be Bluetooth compatible. Other equipment can be made Bluetooth compatible with the addition of simple add-on devices. Finally, make Bluetooth compatibility a requirement for all relevant new electronic equipment purchases.
Try: Find the latest Bluetooth-enabled products at the Bluetooth.org Web site. The electronics firm Kensington makes a Bluetooth adaptor that plugs into a computer's USB port, allowing it to communicate with other Bluetooth devices. In addition to popular computer supply stores such as BestBuy and CompUSA that carry Bluetooth-enabled products, the online store Blue Shop is devoted entirely to gadgets for Bluetooth users.
Make Bluetooth part of standard operating procedure
That means identifying common tasks such as cell phone calling or exchanging information via PDAs that can be done more efficiently with Bluetooth. If a group from your company visits a large trade show, each member can focus on a different area, and then wirelessly share photos, videos, and other data with one another later via Bluetooth.
Try: The Bluetooth community Web site BlueTomorrow.com describes how to create a wireless office using Bluetooth. Forbes.com features a buying guide to the latest mobile technology, including Bluetooth.
Spread it through the enterprise
Although many view Bluetooth as a personal networking technology, some large firms have found ways to incorporate it throughout their operations. Examples would be stores that use barcode readers connected wirelessly to cash registers, trucking companies that use it to track shipments and locations.
Try: Case studies describing companies' success with large scale Bluetooth applications can be found at Bluetooth.com
Address security concerns from the beginning
The more you share data, wirelessly or otherwise, the greater the risk hackers will steal it. Before buying into Bluetooth, understand how to keep your connections secure.
Try: Major PDA makers Blackberry (free registration required) and Palm provide these security tips for users of their equipment. Additional tips on Bluetooth security can be found at Palowireless, a Bluetooth community site (free registration required).
- Create sign-off training materials to ensure employees become proficient at Bluetooth data transfer.
- Develop mandatory security protocols to ensure proper encryption techniques are utilized.
- Build an online company knowledge base of Bluetooth-related documents and Web sites using the links in this guide as a starting point.
- Start Bluetooth users groups along with a discussion group on how the technology can be utilized to further augment company processes now and in the future.
- Make sure all employees with purchasing authority are aware of the requirement to buy Bluetooth compatible products when possible.
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