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Bluetooth wireless telecommunications offers more than simple hands-free operation of the company cell phone. There are many advantages to having wireless communication between devices. For instance, smart phones can be programmed and loaded with software that can allow bar scanners to assist sales representatives order products. The process is quite simple and can pay off in several ways.
The employee connects their smart phone to a portable bar code reader. When the representative makes a sale, he or she can scan a barcode for the individual product the customer needs and manually change the number of items to order on the smart phone screen.
The benefits to using Bluetooth wireless telecommunications for this process are twofold. The customer knows their product has been ordered and can gain instant feedback as to how long the order will take, whether the item is in stock at the warehouse or distribution center and plan accordingly. The second benefit is an increase in productivity. If the representative doesn't have to take the time to process orders after each sales call, or at the end of the day, he or she is free to make more sales calls.
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