AT&T SynJ Cordless Phone System. Work wherever your work is.
Most Reliable and High Quality Business System. Highest Rated and Most Recommeded
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Supports up to 24 users & 8 lines. Simplify your communications today!
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When you put clients on hold, you need to let them know that they are still connected to your company. A silent line could confuse them by making them think that you have hung up instead of putting them on hold. Many companies have solved this problem by using music on hold services that play songs while clients are on hold.
Music on hold services can include a wide variety of song options. You might choose to use a proprietary song or jingle that promotes your company's products and services, or you might choose popular songs that will keep clients entertained while they wait. You might find that some options cost more than others. Playing current popular tunes, for instance might require royalty payments. Using older or less popular songs, however, could cost less money while still keeping your clients entertained while waiting on the phone.
You can learn more about on hold music by visiting the websites that Business.com has linked to at the left side of the page. These websites offer information about various types of music that you might choose. You can also learn about messages that will inform clients of services and products while they wait.
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