Compare These Top Vendors for Music On Hold


Quickly find companies that create and provide telephone hold music and messages. Review listings for links to providers of on hold music systems and voice message recordings for small businesses.
Get Better Business Phone Service: 8x8 Ranked #1

"8x8 helps you serve your customers better, work smarter and conduct business anywhere, anytime. Our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1. Experienced. Reliable. Proven. "

Get Better Business Phone Service: 8x8 Ranked #1 Visit go.8x8.com/business
Comcast Business Phone Services

Get high speed broadband internet, Ethernet, business phone and digital cable from Comcast Business. Leverage Comcast's nationwide network and 24/7 customer support for business- service. Build a bundle for your business today.

Comcast Business Phone ServicesVisit Business.Comcast.com
AT&T Business Phone Deals

Business Phone & High Speed DSL For $75/mo. Get The Special Offer Now!

AT&T Business Phone Deals Visit att.com/SmallBusiness
VoIP Phone Service Comparison

Free, no obligation, Business VoIP quotes from multiple providers. WhichVoIP can save up to 80% on your Business phone service! You are less than 1 minute from discovering the savings you could earn.

VoIP Phone Service ComparisonVisit WhichVoIP.com

Search Results

Cell Phone Rentals

Directory of domestic and international cell and satellite phone rentals for business use. Vendors offer daily, weekly or monthly plans.

www.business.com/telecommunications/cell-phone-rentals/
Cell Phones

Directory of cell phone dealers offering business cell plans and cell phone services. Review vendors offering short term cell phone plans, prepaid cell phone plans, and various small business cell phone services.

www.business.com/telecommunications/cell-phones/
GPS Cell Phones

Suppliers of GPS cell phones and satellite cell phones for sale or rent. Research satellite cell phone providers offering both new and used satellite phones. Select GPS satellite phones that suit your business needs.

www.business.com/telecommunications/gps-cell-phones/
International Cell Phones

Vendors of international cell phone service. Companies that sell or rent prepaid and satellite mobile phones to business travelers outside of the United States.

www.business.com/telecommunications/international-cell-phones/
International Mobile Phone Rentals

Providers of international mobile phone rental services for travellers or business people. Review our business listings for links to several suppliers of international cell phone rental services.

www.business.com/telecommunications/international-mobile-phone-rentals/
Mobile Communications

Providers of mobile radios and communication devices.

www.business.com/telecommunications/mobile-communications/
Prepaid Cell Phones

Providers of prepaid cell phones and prepaid cellular telephone services. Browse listings to find a cell phone with no credit check and prepaid wireless phone services that meet your needs.

www.business.com/telecommunications/prepaid-cell-phones/
Telecommunications Organizations

A complete list of nonprofit, international and professional organizations in telecommunications.

www.business.com/telecommunications/telecommunications-organizations/
Wireless

Directory of business wireless internet, cell phone, and wireless networking services. These wireless companies offer the necessary technology to take a business mobile.

www.business.com/telecommunications/wireless/
Successful 'On-Hold' Messaging

Source: /guides/successful-on-hold-messaging-10/

Delivering sales and marketing messages on hold is an idea that's gaining momentum among small businesses. Sure, you want to avoid putting anyone on hold. Read More »

Making the Most of Music On Hold

Source: /guides/making-the-most-of-music-on-hold-22351/

You may not give your on hold messages and services much thought. You've chosen your hold music, and your provider, and you're done. Read More »

Music On Hold Basics


It may seem like a simple given that when your customers are waiting to speak to you, they hear hold music. But music on hold is more than mere stand-by music. Music is a powerful language, and the telephone hold music you play is the voice of your business, speaking to your customers.

On-hold music and messages have to appeal to your specific customers. It shouldn't be a negative or even a neutral experience for the customer, but a chance to sell. Here are three music on hold basics to keep in mind as you choose your on hold music provider:

1. Make beautiful music for your specific customer base.

2. Avoid copyright infringement issues.

3. Refine your voice-over message to grab your customers.

Hit the right note for your customers to enhance your business hold music

If you sell bridal services, you probably don't want heavy metal on-hold music. Farm equipment? Classical music may not be appropriate. While no customer base is uniform, you can narrow down the types of telephone hold music your customers most likely want to hear.

Obey the law--use licensed business hold music only

Many businesses unknowingly infringe on copyright by tapping into local radio stations or their own CD collection for stand-by music. And it's not just your business that can get into trouble. Make sure your on-hold music service provider is fully licensed.

Target your customers with on-hold messages and services

Targeting your message goes beyond content. What's best for your base, a male or female voice, comedy or complete seriousness, a fast or slow pace, or bilingual voices? When it comes to communication, there is no one-size-fits-all solution.
  • Work with your on-hold services provider to come up with an appropriately timed loop so that your message does not repeat too often during a hold. To do this, come up with an average time spent on hold, and aim to have your message come up no more than twice during that hold time.