Home » Telecommunications » Music On Hold

Quickly find companies that create and provide telephone hold music and messages. Review listings for links to providers of on hold music systems and voice message recordings for small businesses.

- 800 Vanity Numbers
- Phone Tracking Numbers
- Call Tracking
- Reverse Phone Number Lookup
- International Calls
- Toll Free Numbers
- Landline Phone Service
- Phone Service Providers

Find
Compare
Research

Purchasing Resources for Music On Hold

Comcast Business Class Phone Services

Get high speed broadband internet, Ethernet, business phone and digital cable from Comcast Business Class. Leverage Comcast's nationwide network and 24/7 customer support for business-class service. Build a bundle for your business today.

AT&T Business Phone Deals

Business Phone & High Speed DSL For $75/mo. Get The Special Offer Now!

Charter

Phone services that have maximum value and minimum price. Charter provides high-speed Internet & telephone services to residential & business customers while maintaining value and quality to the client. Contact a representative today.

About Us

WhichVoIP Phone Service Comparison

Free, no obligation, Business VoIP quotes from multiple providers. WhichVoIP can save up to 80% on your Business phone service! You are less than 1 minute from discovering the savings you could earn.

Compare Phone Services Price Quotes and Save!

How many users will need access to the phone system?

How would you best describe your current phone system needs?

What would you like to receive price quotes for?

Download Music On Hold White Papers

Music On Hold Basics

It may seem like a simple given that when your customers are waiting to speak to you, they hear hold music. But music on hold is more than mere stand-by music. Music is a powerful language, and the telephone hold music you play is the voice of your business, speaking to your customers.

On-hold music and messages have to appeal to your specific customers. It shouldn't be a negative or even a neutral experience for the customer, but a chance to sell. Here are three music on hold basics to keep in mind as you choose your on hold music provider:

1. Make beautiful music for your specific customer base.

2. Avoid copyright infringement issues.

3. Refine your voice-over message to grab your customers.

Hit the right note for your customers to enhance your business hold music

If you sell bridal services, you probably don't want heavy metal on-hold music. Farm equipment? Classical music may not be appropriate. While no customer base is uniform, you can narrow down the types of telephone hold music your customers most likely want to hear.
Try: You can create a unique profile for your business' hold music with TWAcomm.com's MessageStudio Software. It gives you 20 music selections plus numerous pre-recorded messages, along with the ability to record your own. At Royalty Free Music, you can browse from dozens of music genres, from Classical to Reggae to Dance/Trance.

Obey the law--use licensed business hold music only

Many businesses unknowingly infringe on copyright by tapping into local radio stations or their own CD collection for stand-by music. And it's not just your business that can get into trouble. Make sure your on-hold music service provider is fully licensed.
Try: Easy on Hold offers a quick briefing on How to Use Music on Hold Legally. Read "The Issue of Legal On-Hold Music" at EZineArticles.com.

Target your customers with on-hold messages and services

Targeting your message goes beyond content. What's best for your base, a male or female voice, comedy or complete seriousness, a fast or slow pace, or bilingual voices? When it comes to communication, there is no one-size-fits-all solution.
Try: RainMakers International allows you to listen to a full array of voice identities. At Marketing Messages from Data-Track Services, you can try out Spanish, French, American and British English, as well as other voices and languages for your on-hold messaging.

Work with your on-hold services provider to come up with an appropriately timed loop so that your message does not repeat too often during a hold. To do this, come up with an average time spent on hold, and aim to have your message come up no more than twice during that hold time.

More Music On Hold Vendors

Tips & Advice to help you make your decision on Music On Hold

When you put clients on hold, you need to let them know that they are still connected to your company. A silent line could confuse them by making them think that you have hung up instead of putting them on hold. Many companies have solved this problem by using music on hold services that play songs while clients are on hold.

Music on hold services can include a wide variety of song options. You might choose to use a proprietary song or jingle that promotes your company's products and services, or you might choose popular songs that will keep clients entertained while they wait. You might find that some options cost more than others. Playing current popular tunes, for instance ... more

Research White Papers