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The telecommunications industry is constantly changing. The industry is now comprised of internet service providers, cable networks and wireless service networks along with the phone companies that originally dominated the industry. If your small business works in the telecommunications fields, then a firm understanding of telecom management will provide another rung in your ladder to success.
Telecommunications management typically takes two forms, technological and human resource management. Tech management involves the physical aspects of the company. This not only covers the cables and electronics used to deliver the services of your telecom company, but also the internal devices such as phones and email that power your business. Human resources involves scheduling, payroll and workforce management. These two branches are not mutually exclusive, as telecom managers may specialize in one of these fields as part of a team or may work both branches of management simultaneously.
Solid telecommunications management strategies allow a business to expand without additional confusion over job descriptions, work hours or special requests. Emergencies in the network are typically handled by tech managers or team members, while human resources handles sick days and vacations. Strategies in this field are constantly changing, and Business.com remains a great source for the latest information on telecom management and other resources for your small business.