Teleconferencing allows individuals, businesses and organizations to communicate on a virtual level at a virtual location. This can take place through a number of different formats, including web teleconferencing and telephone teleconferencing. The formats can be simple or complex depending on the needs, wants and desires of those using the teleconferencing format. The success of teleconferencing is far reaching, from saving money to saving time. To learn more about the industry and its capabilities, it can be advantageous to become familiar with teleconferencing key terms and concepts.
A reserved call allows a teleconferencing reservation agent to schedule one or more calls in advance of the event. Participants will receive a dial-in number and unique passcodes to allow them into the conversation. Reserved calls are also known as scheduled, unattended conference calls since there is no need for addition assistance after participants call in.
When a moderator is used on a teleconferencing call, they act as the host or appointed representative. In many cases, the moderator will facilitate the call for participants.
A break-out conference is also known as a sub-conference. It is a smaller conference call which breaks off from a larger, main conference call. It may be organized by a moderator or the operator.
Bridge is the term used to describe teleconferencing equipment which has been utilized to connect two or more phone lines. The equipment allows all of the conference call participants to access the same conference call.
A teleconference passcode is a unique number generated for participants to allow them access to the conference call. Two passcodes are generated for a teleconference -- the secure moderator passcode and the general participant passcode. Passcodes are required to allow individuals to join in on teleconferencing phone calls.
The listen-only mode is a form of one-way communication in a teleconference session. Conference call participants are able to listen in on the call, but they do not have the ability to speak. Listen-only mode teleconferencing takes place primarily in teleconference calls of large numbers and is used to eliminate background noise.