When it comes to keeping your airplane up and running, you have to rely on a group of trained individuals to perform the necessary aircraft services and repairs for you. Some maintenance shops may specialize in specific parts of the aircraft, such as the engine or electronic components, while others can deal with any problems you may encounter.
Finding the right aircraft maintenance repair service for your needs starts with some research. You need to first find out what's available in the area; then you can delve deeper to find out what each one has to offer and investigate their customer service records. Some of the things you may be looking for in a shop are:
1. Aircraft contract services
2. Aircraft ground support services
3. Aircraft parts services
4. General airplane services
Safeguard your warranty on aircraft maintenance repair servicesJust like in the automotive industry, most aircraft manufacturers have specific instructions on how and when you should do maintenance on your plane. Pay close attention to these instructions, as going with a maintenance shop that isn't certified may void your warranty and cost you a lot of money down the road.
Know who's who in the aircraft service industryIf you live in a big city with a large airport nearby, you should have your pick of aircraft maintenance services and shops. Finding the right one is a matter of looking at the different amenities that each one offers, and then talking to other plane owners in the area to find out what they liked and disliked about the different service centers. Price should also be a factor, so find out what their hourly shop rate is.
Learn the differences between aircraft maintenance servicesSome shops only deal with sheet metal, while others only work on the electronic components of your aircraft. Knowing where to go in case of a problem is the first step toward getting it resolved quickly. Many FBOs can direct you to a specialty shop if the need arises, but it's still a good idea to know where to go.
- Whenever possible, get all of your repairs and maintenance done at the same repair shop. This will help ensure that nothing gets overlooked and that the shop has records of all the airplane maintenance services that your plane has received.