Making travel reservations is a process that has changed significantly with the popularization of the Internet. Historically, travel reservations were made directly with airlines or by engaging licensed travel agents to serve as brokers. The industry issued paper airplane tickets to passengers to evidence a reservation, and the only way to board a plane was to present the ticket to an employee of the airline.
Once e-commerce became an acceptable option for the public, it became viable to aggregate flight information from various airlines, present the information on websites, and let the customers pick and choose what they wanted to purchase by comparing rates that were available on ...
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Making travel reservations is a process that has changed significantly with the popularization of the Internet. Historically, travel reservations were made directly with airlines or by engaging licensed travel agents to serve as brokers. The industry issued paper airplane tickets to passengers to evidence a reservation, and the only way to board a plane was to present the ticket to an employee of the airline.
Once e-commerce became an acceptable option for the public, it became viable to aggregate flight information from various airlines, present the information on websites, and let the customers pick and choose what they wanted to purchase by comparing rates that were available on their computer screens. This effectively decreased the importance of travel agents. These travel websites enable people to make travel reservations online for a small service fee and receive an electronic ticket. Online travel websites also access special pricing for last-minute travel and provide discounts on flights that have excess capacity.
Today, making travel reservations can be a process that the traveler controls, which keeps fees and charges low. Alternatively, travelers can still use travel agents. Many travel agencies have transformed themselves into providers of specialty travel services. Read more about travel reservations from the links on this Business.com page.