Voice over Internet Protocol (VoIP) is the transmission of the voice through internet networks. VoIP provides the ability to transmit more than one telephone call on the same broadband telephone line. It provides a simple solution for adding another phone line to your business.
Often, many features that are very useful to business such as three-way calling, auto redial, call forwarding and caller ID are included. VoIP allows for integration with other web-based services such as data file exchange, audio conferencing and video conversation. Once you decide that VoIP phone systems would benefit your business, it is time to get the needed VoIP equipment.
When shopping for VoIP equipment and supplies, you must:
- Analyze your business needs to determine which VoIP features you need.
- Determine the number of internal and external local and long distance calls your business makes.
- Get your business set up on local area network or wide area network to facilitate the installation of a VoIP system.
Make sure you have an Ethernet broadband connection
Some high-speed internet services require USB connections, which are not compatible with VoIP providers. You do not need a new computer or new internet service, however. Fix this problem easily by getting a USB to Ethernet adaptor and installing it.
Get high-speed internet service
VoIP does not work with dial-up or satellite. You need either cable Internet or DSL service in order to use VoIP phone systems.
Use a router for networking
A router is a necessary VoIP business supply only if you are networking together multiple computers or network devices. If there is a chance you will be using more than one computer in the future, it is probably wise to go ahead and get a router and set it up in your network at the time of VoIP service installation.
Connect the VoIP service to multiple phones with a multiple jack connector
Purchase a multi-jack connector if you want to use multiple VoIP telephones phones with the service. A standard telephone line splitter can be used for up to two phones in the same room. Another option is a wireless phone jack for a multi-room phone system.
Buy VoIP phones
Traditional phones cannot be used with VoIP service. Most VoIP providers require that you only use VoIP supplies they provide. When getting service, find out which kind of phone is compatible.
Get VoIP gateway service
A gateway provides a usable connections between VoIP and traditional phone systems and fax machines. A gateway accepts calls or faxes, determines the point of origin and is the cheapest and best way to route the call. It is not essential, but wise for businesses to keep call costs down.