Campaigns for Inbound only Contact Center, ideas?
Starting up a Virtual/Cloud based Contact Center in Colombia, inbound call only. This will be strictly cloud based to keep operation costs down. Finding remote agents doesn't seem to be difficult, but finding campaigns is somewhat challenging. Thinking e commerce shipping, customer service inquires, etc. is my initial thought. As I'm based in Colombia finding employee's is a breeze. My target market is the complicated part. Any ideas?