Which is better: chatbot or live chat?
We have used live chat for several years now, but it has many flaws. We want to try chatbots. What do you think?
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Jul 11, 2019
I use tidio on my website and so far it has been good. It has a chatbox which keeps the customer engaged before you get online.
Jul 11, 2019
Chatbot vs live chat:
According to studies, 73% of consumers say live chat is their most preferred method of communication. You've got two choices: chatbots or live chat representatives. Chatbots are computer-generated responses. They allow customers to receive answers to their questions via AI software.