Do people watch tutorial videos?

I want to create a tutorial video or staff introduction video that shares our mission statement, core values and highlights of our product. The production prices of a short tutorial video are higher than I expected. Is it worth spending the money? Do people enjoy watching tutorial videos?

Answer This Question
Expert Answers
Sort by Date Sort by Votes
9

Heather:

Based on your description (video that shares our mission statement, core values and highlights of our product), your video would be more promotional, not tutorial.

Tutorial videos are typically focused step-by-step instructions, demonstration of a website, app or service for clients or customers to learn how best to use.

Promotional videos (like what you have described) definitely have a wide variety of approaches... explainer animation, product highlights/benefits, customer testimonials, and comments by staff and executives/owners.

IF the value proposition of your business to your market is defined by PEOPLE (who produces the product or service, clients who use it, etc.) then you should definitely consider the cost of video production to capture these people authentically sharing their passion for what you do.

The lower prices suggested by others would be for video which does NOT incorporate PEOPLE on-camera. You may have an appropriate estimate for this approach, as the general rate for professionally produced video production when effectively capturing PEOPLE, as well as incorporating motion graphics, is $1,500-2,000/finished minute.

So, IF that's the approach estimated, you may already have a good estimate for what you really need to produce. In fact, I would suggest unless you want things like your mission statement, core values, etc. to feel like corporate gibberish when the video is viewed, capturing the PEOPLE is the only authentic way to bring this across to the viewer.

However, you need to work with a video production company that can effectively help those PEOPLE who probably have never been in front of the camera before, speak naturally, authentically and passionately about what you do, which typically means UNSCRIPTED.

7

I'm doing a similar video right now as I write this. It's for a local manufacturer and they want something to show new employees. To my client I can only think it, but to you I'll write it:

There is no mission statement on this earth that is worth recording.

I'm standing behind the camera listening to the CEO go on about the mission and the mantra...and more. My eyes glaze over. I can only imagine the impact on the target audience.

imo, like many other holdovers from the 'old world' of business, a mission statement, a mantra, core values, and all that other 'stuff' mostly fails to resonate. It likely always has. The last time someone lectured you about the company mission statement, did it inspire you?

Why is this?

I think it is important to recognize that most new employees have no loyalty, no skin in the game. They DO HAVE excitement and a desire to please and/or make a good impression, thus beginning a good relationship with the employer.

It begs the question - what should be done for new employees? How does an employer inspire a new unattached worker with no loyalties and no excitement to do the right thing? The sneaky smart employer might recognize that they might consider capitalizing on the newbies desire to please and make a good impression.

That leaves explaining product highlights AND the untapped resource of long time employees and their comfort with the product, the management, and the process that they work through every day.

My ideal 'new employee' video would be a series of clips from a handful of long time employees walking through what they do and explaining in their own words what they're doing, why it is important, any interaction they've had with customers, etc. Show the workstation, show the process as the employee/guide works through it. Let them explain what keeps them going, why they are motivated, and the best way to get a bonus, etc. 'Insider stuff' from a co-worker, not some corporate overlord with whom they will never relate.

imo 'showing' in this manner is better than management 'telling'. I think a POV video narrated by a veteran employee is WAY more 'persuasive' and therefore effective, than anything management is going to 'tell' via any sort of 'declaration'.

You might consider saving your mission and core values for a poster in the break room. No one will ever read it, but it might be better than staring at a beige wall. Better yet, go with something lively that makes the break room a better place and invest time building a relationship with these new employees via a video narrated by grizzled veterans, someone who is happy doing what they do and has some loyalty and perspective built up with you and your company. Seeing someone do their job and like it, I think, is a great way to pass those same attributes on to a newbie.

5

"Is it worth spending the money?"
Hard to answer this without
- knowing the number of potential viewers
- knowing the budget
- knowing the content/value of the planned content.
- knowing how you can distribute the content (the more places you can put it the more viewers it can reach, which makes it more valuable).

Also, production prices depend on tons of things (including quality, etc), so you might want to set these up so you can get a preferred price-value balance.

Ie. screen/ui based tutorials can be made with at least two methods: recording a screencast or going the animated way. Let me know if you're interested in a pro/contra comparison of these two ways and I'll post you a blogpost I wrote just about this.

If you need shooting, chances are you'd also want or get shot planning, lighting, editing, pro audio recording, post-production (grading, stabilization, etc). Of course, if you grab an iphone, you can shoot it your way even without post-production, but it won't be that professional, which can make users uninterested or make you look unprofessional in the end.

To answer your original question: I do watch tutorial videos, and I think most people would watch it if it brings them value or needed knowledge/clarification on a certain topic/product/service, but I would not mix "presenting core values" with "knowledge giving" in different sections. I'd mix/blend the two in a nice way so the presenting of the core values are not too pushy or cheesy.

I prefer those that offer something of value besides just selling or promoting someone or something. I like being educated about something and learning something new. So videos for the sake of promoting something just doesn't work for me.

4

Online videos are very powerful (see the link below for details on why video is so important for business). Even in education, video has proven to be very effective.
Is it worth spending the money? That depends on how the video is done.

There are three strategies in producing a video:
1- Use online tools in creating explainer videos. These are the cheapest.
2- Use custom graphics only, do not involve the human element. This may cost $500 to $800.
3- Doing it the right way!

Video is about telling a story. It's the content that really matters. Doing it the right way involves:
a) A solid script that engages the audience
b) Appeals to human emotions and intellect at the same time, which means using actors or animated characters that actually have a character (animation will be more expensive unless if using those online tools)
c) It's well shot
d) It is well edited (creative quality of story telling with the art of editing)

Doing it the right way may cost $3000+ because it involves a creative team.
In a nutshell, having a video for the sake of having a video is a waste time and money. It must have the creative and human element.

Let's think about it this way: if cheap explainer videos really worked, why would companies spend millions of dollars on commercials?

https://www.linkedin.com/pulse/video-still-good-business-farzad-wafapoor

3

Heather: You can normally get a 2:00 video produced for between $350-$500 with an increase in cost of about $150 for each additional video minute. Tutorials and explainer videos are most definitely watched. If I were you and I was looking to promote my food truck with video, I would make the video fun, casual, focused on the food and the food truck food prep. (With a focus on the healthy, great tasting attributes -- also if you do gluten free, include that too).

Scott, Cheap videos can sometimes do more damage than benefit. Most of them looks the same with no relation to the brand at all and position the brand low in the market.

3

People watch videos that provide value for them. Webinars are a great way to showcase your products and services.

3

Rarely. If it's the only way a business offers information I need, I'll watch. I always watch cute puppy videos.

3

You should be able to get a video done like that for under $500. The only people who say otherwise are people in the video production biz.

Go find a high school or college kid to shoot and edit it for cheaper.

Ask for work examples first even from them.

3

...I had one done at the same time I was shooting one of my specialties: large group portraits...I had ground and air video shot and incorporated the footage with the actual portrait into a promotional video...It has worked well for me in that it shows what and how I do what I do...

3

People generally watch tutorials when they are in search of solutions, answers, improvement of specific skills, or deeper knowledge of a subject. Some people love to watch a video(s) that explains your philosophy, mission, etc. It's worth investing the time and money to develop them.

Login to Business.com

Login with Your Account
Forgot Password?
New to Business.com? Join for Free

Join Business.com

Sign Up with Your Social Account
Create an Account
Sign In

Use of this website constitutes acceptance of the Terms of Use, Community Guidelines, and Privacy Policy.

Reset Your Password

Enter your email address and we'll send you an email with a link to reset your password.

Cancel