Do you have both email address and phone number(s) for key contacts?
It may be a sign of the times but I find it increasing difficult to have both an email address and a phone number for anyone. In today's digital world, people seem determined to control where communications come from. And based on the nature of their business or as a matter of personal preference; they pick only one. What percentage of folks do you have both email and phone address for? I'm close to 20%. Is this typical?
Both are important to me. I try to keep both because sometimes emails are not accessible but phones are & vice versa.
I find that if you have an online presence, you can implement a registration form of sorts and ask for both email and telephone number however, I find that folks are less likely to give their phone number out. I have to agree with you, most people need to control how information flows to them and they typically choose email as a way to further control how they tune-in or out of the information. Everything seem decidedly more impersonal nowadays.
Haha, that sounds about right! I even hold onto business cards but then they end up all over the place. Sounds like a new years resolution I think!
Most (95%) of my business contacts are on LinkedIn, and a significant number on Skype. Facebook messenger (integrated with Skype) is also good to connect and for those of my contacts with Apple devices, I also use FaceTime. I sync all of my contacts to my mobile and that is synced to Google.
I consider a person's mobile number to be the 'crown jewels' in terms of contact channel and most contacts will give this to you.
The thing I don't gather anymore is fixed line numbers so your 20% is probably an overestimate in my case.
I get as much contact info as i can. I also use a program to tell me when my email was opened. AND I keep a record of everything that happened in any phone call.
No serious business contact has ever refused to give me both phone and email address. It's important for us to find out each person's preferred mode of contact, and use that first. Otherwise they may not notice your call/email/text.
Not enough said here about text. Being an old codger, text is not my preferred mode, but it is #1 for many younger people. So I've gotten much more adept at it. Obviously you must have their cell number to text them.
Most smart phones capture incoming numbers and add them to your database, so this is a key way of building your contact list.
Yes right around that, and fewer still for skype. 10,000 + social media, 3000 email, 150 phone numbers and 20 people on skype (roughly)
I honestly have to say I do have 100% of both. I am one of those types that if given only one, I tend to find the other via their web, LinkedIn profile, Facebook, etc. I will also say that I typically use communication via this break out 20% phone/80% email, even after the first (initial) introduction. I think it is best to have both, but I would suggest to communicate with people by what they prefer to use as well as, what will work best with how you generally communicate.
I will try to summarise what I've found with a diverse range of those in business:
80% have both email and phone
When requiring a quick response-phone
When requiring an extensive answer-phone
In daily standard connect-email
Quoting-email (legal proof)
Arranging a meeting-phone
Your other queries subsequently raised on this topic below:
Does gender have a preference?
-for those less confident-females appear to prefer email
-for those who received men directly hitting on them-email
Does race or country have a preference?
Only observation I've had:
-time difference encourages email
-quality & availability of Internet encourages phone
-if an employee has a strong accent others find hard to understand, email is
One final observation - controlling managers and supervisors request subordinates email them to proof read prior to sending to client. I won't go into this can of worms.