How can I find new clients in need of call center services?
I have a couple of months under my belt in opening a call center service business. I've hired phone operators that have an exceptional talent for sales and customer service. Up until now, I've done everything that I can think of but I'm still not getting any clients. I need assistance with this. I don't want to end up closing my business.
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Nov 14, 2019
Hi Diana!
I completely understand where you’re coming from, but I’d advise you to stay strong and try not to get disappointed, as it will take time to reach new heights for your business.
Personally, I’m in love with entrepreneurship and I thoroughly enjoy helping people bring their ambitions to life as well. I recall writing a blog about what entrepreneurs can do to set their business up successfully, and I think you might find it relevant to your problem.
You can check it out at: https://www.linkedin.com/pulse/5-ways-make-sure-your-business-succeeds-ryan-shirzadi/
That said, here are a couple of ideas on how to get potential clients for your business.
1. Businesses are all about building new relationships and leveraging your existing network to help you with referrals or introductions. Focus on the connections first, and pitch your services only after you’ve fostered that relationship. This is best done through networking sites like LinkedIn or attending networking or industry events physically.
2. Content marketing is king in terms of advertising your business. The key is to contribute content that could help leaders in your industry without necessarily pitching or plugging your services on your posts.
3. Seek out partnership or strategic alliances with call center brokers or professionals in the industry who may be able to refer business to you. For example, you can reach out to cloud-based call center, software sales execs or quality monitoring services that you don’t necessarily compete with.
4. There are tons of resources online on the subject of marketing your business and even articles on marketing your call center services. Perhaps consider investing in market research to stay up to date with the relevant best practice in your industry.
Hope this helps!