How can SMBs adopt digital teransformation?
There has been an accelerated digital transformation amid the pandemic.
I have few questions about SMB’s adoption of digital transformation. What kinds of digital transformation/technology your organization have adopted recently? What do you plan to adopt next? What are the digital strategies for your organization? What are the challenges and benefits you have encountered in the process of adopting digital transformation? What are the effective digital transformation strategies for SMBs?
In addition to these questions, do you have other questions that you want to know about digital transformation?
Your inputs will be truly appreciated!
Here are some successfully tried and tested ways to transform a small business digitally:
1. Build a strong website - A website acts as an online store for your business. Naturally, the store must be attractive so that customers get tempted to buy.
2. Increase the availability of your business. Chatbots are becoming a popular option to easily help customers answer questions when they visit a website. Getting instant assistance always leaves a deep impact on the customer's mind.
3. Register with various local search engines to increase the reach of your online business.
4. Extend interactions with customers. This not only builds the trust of the customer but also helps the business in understandings the requirements of the customer.
I hope this helps!