I consider employees to be the single biggest investment in any company, only by improving their education, creating a great environment can you expect good returns, loyalty although an old fashioned thing still needs to be earned, having said that, I have always employed for personality and then trained their skill, it has increased my ROI many times over.
Good employees are essential to the success of any business. It is important not only to have employees that are qualified but employees that care about what you are doing as a businessman. If you can get an employee to buy in to what you are doing, then you have a great chance of succeeding, because you can work to trust the employee with things that you would normally have to do yourself. Having employees that believe in what you are doing is vital to the growth of the company and to your overall success. As it is said, you can't do it all by yourself and in business this is the truth. You can't do it all by yourself and you need employees that care and take some ownership in what they are doing.
It boils down to engaged employees. How do you reap that? Through the following:
LEADERSHIP, TRAINING, and MENTORING.
Employees are the most important assets of the company. An investment in them is the investment for your company. You should provide them a good environment to work, a clear mechanism to report problems, create a positive attitude, avoid hierarchical management and motivate them daily.You should recognize their problems and give them training accordingly. This will help them to give you more results than you expect from them.
Good employees, meh. You wont build excellence with "good" employees. Mediocrity sucks. Give me weird, outstanding, great employees. then give them whatever they need to succeed and then get out of their way.