I have a query here on how to resolve a black screen error type of issue. You open up your workstation, control it on, hear it running, however, the screen is dark. Kindly, someone solve this issue for me, it would be a big help.
I ran into the same black screen issue on my Windows VM's while moving from VMware Workstation version 12 to 14. I was able to resolve by following the resolution highlighted in VMware KB 2034627 - https://kb.vmware.com/s/article/2034627
To resolve this issue:
Boot the virtual machine into Safe Mode.
In the Device Manager, change the driver for the VGA card to the standard MS VGA Driver.
Reboot the virtual machine.
Uninstall the wrong version of VMware tools.
Install the correct version of VMware tools.
The black screen issue is generally very easy to repair on a computer. First of all turn your computer off by pressing and holding down the start button. Next, unplug the system and then remove the battery. Then press and hold down the start button for about 60-70 seconds.