I'm looking for a telephone service provider that can support VoIP for internal and remote employees across the country. Any suggestions?
We are having issues with call clarity as well as stability and I would like to explore other options. If anybody has any suggestions I would be very interested to explore them.
Hi Paul, your question raises more questions. The answer is really not about one provider over another, it is about why your call quality is not up to par and not stable. VoIP is only as good as the connection the calls flow over. You can have a the Ferrari of VoIP providers but if they are driving on a pot-hole filled road, your ride will stink.
I would suggest that attention needs to be paid to your connection to the provider as well as your internal networking. VoIP is very sensitive to latency and packet loss. In other words, the network (internal or external) needs to prioritize voice transmissions over other things like email or Internet traffic. Hope this helps. Reach out if you need more info or suggestions on where to begin
Paul, look into a Unified Communications System (UC) that integrates all your communications and collaboration with SIP Trunking. Typically, these setups have better QoS for the Voice and at the same time, all your communications and collaboration efforts can be measured with true numbers to let you easily spot any one at either location that is a bandwidth hog.
You can do this with some software tools as well, but if you're going to switch, this would be the time to look into UC. Hope this helps.
yes, there are many options for VOIP, but the first thing you have to determine is what the cause of the lack of clarity is. Are you currently using VOIP? if so, have you already ruled out that the internet connection itself is stable enough to support your system?
Good to Go with Complete Asterisk based VOIP solution. if you want from Technology Bench platform we can help you with remote assistance
Have a look at Schmooze Com their website is http://schmoozecom.com/
or contact Lee Mason of OPL their website is www.opl.co.uk
It depends on the size of the business but I would suggest looking into OOMA (http://www.ooma.com/products/business).
Paul, this is what I do for a living, I am not sure what the ToS on advertising on here so I will give you the link to our Hosted Voice page. If you would like to hear more send me a message and we can discuss.
Have you considered integrating your email, voice, enterprise social, and collaboration platforms with Office 365?