Is there anyone who can help attract inbound campaigns for my call center?
I own a call center in Alexandria, Egypt and I'm looking for inbound campaigns for my center. I mainly work for outbound campaigns but I need inbound campaigns now. So, if anybody can help that will be great. Thanks.
It's all about your marketing and who you target. I would suggest you use educational marketing with more pain points and stats this way you will look like the expert. I would also go back to past clients to see if they can get you a referral. The key in business is to ask. If you need any additional help, please let me know...
Being an inbound call center services provider for the last 15 years, I can understand your pain and urge to get good profitable inbound call center campaigns for your call center. It was not as difficult in previous years but in the last 5 years or so, the trend of BPO industry has changed completely. I can try to help you by explaining a few measures to achieve the required results.
First, you need a professional website of your company describing your services perfectly. Once you have a website up and working you need to market your website in Google on all required keywords which are relevant to your business. To rank in Google is a bit harder nowadays, you need the best SEO marketing guy to get this done - try to hire one in-house and make sure to get high-quality backlinks for your website. Meanwhile, you are getting the SEO part done using Google AdWords to market your website for the same keywords to generate business. Cheers.