What is the difference between Customer and Client?
After reading about "What is the difference between Customer and Client" I saw many opinions on this, what's the right answer?
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Oct 7, 2016
Regular customer is called client, mostly you sell the product to customer and but guide to client how choose the right product,...
Oct 5, 2016
The answe is in what you provide /sell. If you provide a service ( healthcare, construction, protection,cleaning services.. etc) ,the service receivers are considered clients. If you sell them products ( medical equipment, construction materials, protection equipment such as gloves/uniforms, cleaning materials such as electrical sweepers ) then these buyers are called customers.
Sep 22, 2016
Client: Persons who using your services considered as client.
and
Customer: Persons who buy your products are considered as customers.
Sep 20, 2016
I had at a lawyer once who said only attorney have clients lol
Any who client someone you represent or customers someone who purchases a good.
Sep 12, 2016
The difference between client and customer can be said according to there context. A customer is who have bought your product or service and the client is one who we approach for the service. There is a difference of phase. A client can be a customer.
Sep 11, 2016
i would differentiate as customer is who purchases your products (product in kind or service).
whereas client buy your expertise only; expertise specially customized for you only.
Sep 8, 2016
Hi Asmaa,
The one response I have not read was that a client is someone the business owes liability. There is no liability with a customer other than the business transaction and contract. Everyone thinks of client as long term. How many lawyers only represent a client once? They can be sued by the client even if they properly did their jobs. A customer can only sue if the product/service does not measure up to what the contractual terms are. A client has liability attached to the product/service.
Sep 8, 2016
In one point of view, a customer is someone you sell things to; a client is someone for whom you perform professional services.
Sep 8, 2016
I don't think that the length of the relationship or the number of times someone transacts with a business is a defining factor. For example, many people are loyal to a particular department store, or clothing store, or florist, or restaurant or any manner of businesses. I always go to the same butcher, the same bread shop, the same deli and the same greengrocer and many other places. My greengrocer sees me every few days, as does my butcher and some of the cafes I go to. But, I am a customer of these businesses because the transactions are usually relatively short in duration and normally fairly straightforward exchange of goods and services for money.
I think the defining factor is the depth and intimacy of the relationship. Professional services firms - accounting, law, consulting, advertising, IT, architectural, engineering and so on - have clients. Builders also have clients. The have to get to know me at various levels to properly provide their services, their services are generally fairly complex and are usually not simple transactions.
Sep 7, 2016
A Customer is someone over whom you have little or no formal control and who visits you whenever they choose to do so e.g. retail store - but a Client is someone with whom you are more formally engaged for the delivery a specific purpose or service e.g a lawyer or a business consultant..