Anonymous User

What is your favourite coaching question?

I am trying to build up a bank of coaching questions to be used in a high performing call centre environment. I would also love to hear why it is your favourite.

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Shanelle Calvin

Jul 8, 2016

What step can you take this week to move toward your goal of ............

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Plechete & Co. Consultants Inc.

Jun 24, 2016

What rate would your customers (whose calls you handled) give you today for your performance and why would they rate you that way? Scale 0 -100%

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Amy Gilbert

Jul 1, 2015

Actually in real life coaching is the first mile stone that brighten our career path whether in giving a enhanced career knowledge or by selecting professional coaching for organization . http://www.slideshare.net/certifiedcoaches/how-can-coaches-help-you-to-improve-your-business-productivity

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Anonymous User

Dec 3, 2014

How should you act to change the situation for the worse?

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Anonymous User

Oct 3, 2014

"How do you think that made the other person feel?" Or "why do you think they responded in the way they did?"

This encourages the person to think about how their actions may impact others.

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Anonymous User

Sep 19, 2014

Sir did you know what is the meaning of call centre

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Anonymous User

Sep 17, 2014

How can you demonstrate your expertise to me here and now?

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Morrie Cook

Sep 2, 2014

What would you like to have done differently?