What is the best live chat software for my website?
I am a marketing manager in a real estate firm and for my company website I need a live chat software which will help me to provide instant online support to my clients.
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Aug 8, 2019
Hello Mia,
If you want to thrive in the competitive real estate market, you have to take customer service seriously. For real-time support and instant communication, companies have started adopting modern-day chat support tools like live chat software.
I have tried and tested a bunch of live chat software and would recommend you to try https://acquire.io/ which has auto-reply facility and the smart suggestions feature.
You can receive offline inquiries and address them with the canned response. Automatically route conversations to the concerned department without asking your customers to switch between the departments.
Set rules and conditions to sent out behavior-based messages which motivate your audience to take the next step, helping you and your sale team to nurture a potential lead.
Receive customer feedback by integrating survey and feedback tools to the live chat platform.
Hope this helps.
Apr 24, 2018
I recommend HelpCrunch.
It's easy to use but has got plenty of great features for customer support, marketing, gathering people's emails, tracking their actions on your website, collecting customer feedback and automating messaging.
HelpCrunch can provide an email automation component. So you will have several communication channels in one tool: https://helpcrunch.com/why-helpcrunch.html
Mar 6, 2017
Simply I say liveadmins.com best live chat software for website. I use this software last three years and provide excellent service. My recommendation you should visit the website
https://www.liveadmins.com/
Sep 16, 2016
Hi there, guys! As for me, I have a website created on Wordpress and the tempaltes for it from http://www.templatemonster.com/blog/betasso-ironmass-gpl-wordpress-themes/ I use clickdesk chat for it, and everything works really nicely. I can totally recommend it to everyone here too
Jul 29, 2016
Hi Mia
I don't know if you have managed to find something as this question was posted in May, so sorry about late contribution.
Our favourite system is https://www.zopim.com/. You can do a trial with them at no cost and in fact you can run a single user licence for no cost forever :-)
They are compatible with PHP, HTML and WordPress websites so you can take your pick. They also offer a mobile app but you have to approach this with care as it really depends on how reliable your mobile network is.
Although some large companies such as KIA use the product, we use this for our smaller clients and they love the simplicity of the product. You don't have to be a computer expert to configure or use it and pricing is based on the number of simultaneous agents logged in and not agents registered, which is really useful if you are trying to keep the costs down.
I hope this helps.
Jul 28, 2016
I'd highly recommend www.limetalk.com. Nice graphics, intuitive application and cheap.
Mar 22, 2016
"Hi,
You should try Live2Support as it is a multi-featured interactive live chat tool. You can monitor visitors as they browse your website, know their location and initiate chat accordingly. There are several options for operator to operator coordination and you can customize the live chat to match your brand. There are pre and post chat forms which are great ways to capture leads and it can also be integrated with numerous CRM, CMS, E-Commerce and marketing mailing tools via which you can collect real time feedback, use chat transcripts as support tickets in CRMs and much more!
You can know more advanced features here: https://www.live2support.com/features-live-chat.php
Hope it helps!"
Mar 18, 2016
I would recommend you to try out RumbleTalk www.rumbletalk.com For me it is the best Group chat out there. They even offer a FREE 7 days trial now.
Why I started using Rumbletalk?
1. I am able to post youtube videos, charts, pictures and it all looks nice
2. I am able to manage my own design just as much as I would like
3. I have the ability to export the chat logs(increase SEO with this)
4. I can use it on my blog, webpage and facebook page at the same time and it is synchronizing really well
5. Works really well on phones
6. It is html5 based and it is not a resourse hog
7. Nice support(got help when I needed it)
Jan 13, 2016
Ofcourse , You can check out Rapid Live Chat Software UK one of the leading Live Chat Software which provides 24*7 Trained Live Chat Operators for your website, To make the Visitor into real Customer of your Business, Further Information Please visit http://www.rapidlivechat.co.uk/
Jul 22, 2015
Hi Mia,
If you are looking for a real time customer engagement software refer to REVE Chat (http://www.revechat.com/ ). It allow you to track visitors and communicate with them in order to drive some sales. It is really helpful for your business growth !
Jan 2, 2015
I have used many live chat applications in last one year all have good, I like all of them.
livechatinc
comm100
chattooltester
boldchat
mylivechat
All application are good and have some quality, but I was looking for more. Currently I am using https://visitlead.com/ which is easy to use, good service, advance features, no limit for chat, team chat and many more.
Nov 19, 2014
Check out http://syncrowebchat.com. SYNCRO lets you connect instantly with your website's visitors, and you don't even have to be in front of your computer. Field live chats from your mobile phone through text message.
Sep 2, 2014
Hi, i highly recommend you try Chat4Support from http://www.chat4support.com, I have used it for long time and i think it is the best live chat software for my website. It helps me easily have a chat conversation online and also check the website traffic. I like this wonerful live chat tool!
Jul 22, 2014
Zopim is easy, fast and cost effective live chat software. When I started customer chat support service, Many customers asked to use Zopim. Even our live chat operators also recommend Zopim.
http://www.galoretech.com/customer-chat-support-outsourcing.php
Jun 4, 2014
Hi Mia,
I am a marketing manager the same as you. Our website is about e-commerce online business. And we choose 123 Live Help about 2 years ago. I have to say, that chat software help us a lot.
I guess you can try it too.
You can Google 123 Live Help or 123 Flash Chat.
Jun 3, 2014
I prefer LiveChat as well. It is important to consider if you don't want to actually have a "person" but a bot with a knowledge base behind it to lower your CPI. Upfront is more expensive to supply answers but you get around having real persons interacting unless you have an escalation.
Jun 2, 2014
I have been using eAssistance Pro live chat from 8 month and quite happy with this.
May 31, 2014
Hey Mia. I'm personally a fan of Olark. Their $15 /month option is pretty reasonable price wise and restricts very little with regards to functionality. From a web developer standpoint, integration with Olark was pretty straightforward as well.
May 31, 2014
There are numbers of chat software in the industry so read the features and reviews of live chat software for few companies.
I am using Live2support chat services and found it really helpful for my online business so I would recommend you Live2support.com because of its features and low price.
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