Lorcan Malone is SVP and COO at Swiftpage. He has over 20 years of industry experience working with companies around the world, delivering major IT solutions for Fortune 100 organizations, implementing high-profile eGovernment initiatives, and selling and delivering large scale outsourcing and IT transformation projects.
Lorcan was previously VP for Infor CRM and, prior to that, served as SVP and GM for Swiftpage’s Saleslogix software and GM at Sage CRM. Prior to joining Sage, Lorcan held a number of senior level positions at IT services company Electronic Data Systems (EDS) in Ireland and the Middle East, including Managing Director EDS Ireland and regional manager for EDS Middle East and North Africa.
Lorcan was also the Chief Operating Officer of Injazat Data Systems based in Abu Dhabi. Lorcan holds a Bachelor of Science degree in computer science from University College Dublin.
What do you like most about your profession?
What questions do clients most commonly ask you? How do you respond?
Describe a recent client engagement or project.
What are 3 attributes you need to be successful in your industry?
What are the most important things to consider when hiring a service provider in your field?
How are you different than others in your profession?
What are your biggest professional influences (books, mentors, events)?
How do you typically handle disagreements with clients?