Knowledge Management and Data Sharing

Business.com / Managing / Last Modified: February 22, 2017

In every business big enough to have partners or employees, each person knows a little something that colleagues do not. To succeed in ...

In every business big enough to have partners or employees, each person knows a little something that colleagues do not. To succeed in the long term, businesses must properly manage this wisdom. To do this properly, you'll need a successful knowledge management system, so:

  1. Start small.
  2. Identify a specific goal employees can relate to.
  3. Create a method for capturing knowledge data.
  4. Create a method for transferring knowledge data.
To start, ask employees to focus on something tangible, which will help them share their knowledge. Capture that knowledge via email discussions, collaboration knowledge management systems (sometimes called "knowledge networks") or document repositories. Then, set up a method to allow your employees to access the data or learn the lessons. There are software solutions that can help, but don't be afraid to innovate based on your own business culture.

Increase your understanding of knowledge management

Knowledge management is a huge topic with many branches that may or may not fit your organization. Before you invest in expensive solutions, extra research may be in order.
knowledge management page.

Create a knowledge repository

You need a place to store data. It can be as simple as a centralized file storage location on your server or a dedicated knowledge software application. Knowledge management case studies can be very instructive.
knowledge management software vendors.

Create collaborative knowledge networks

An online or software-based knowledge management system can help you share knowledge and store best-practices documents and data.
groupware software.
  • Encourage your employees to tell stories about how their ideas and experiences worked – it's a good way to elicit good ideas, and stories usually provide a context to the knowledge that helps others learn.
  • There are many options out there – consider hiring an IT consultant to install or help you learn to use the solutions.

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