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VoIP Solutions

By Michael Berman
Business.com / Technology Solutions / Last Modified: February 22, 2017

The perfect telecommunications solution for your company is sitting right on your desk. A computer with a broadband Internet connection ...

The perfect telecommunications solution for your company is sitting right on your desk. A computer with a broadband Internet connection can be used to set up IP telephony business solutions, enabling you to make telephone calls anywhere in the world at a fraction of the cost of using a conventional telephone carrier.

More and more companies have adapted Voice over Internet Protocol (VoIP) communications to make phone calls because:

1. They have found that VoIP solutions for business offer many convenient features without being tethered to a phone line.
2. They save tons of money on communications costs, offering unlimited long distance service for less than $30 per month.
3. There's no extra charge for conference calls using IP telephony solutions.
4. Integrated VoIP solutions can route calls to employees even if they're on the road, eliminating the need for the caller to hang up and dial a cell phone number.
5. IP telephony solutions can be fully integrated with fax or email software on your computer.

Choose your VoIP services

VoIP service providers offer a wide array of features, including voicemail, web integration, mobile phone service and conference calling.

Choose the right VoIP system hardware

Some VoIP solutions providers may require that you upgrade your phones and other devices to take full advantage of your new IP telephony business solutions. You can replace everything from your telephones to your PBX switchboards to provide up-to-date and efficient VoIP solutions for business.

Check your cable company's VoIP solution

Most cable companies offer limited VoIP business solutions and calling plans for small businesses.
  • When choosing a VoIP telephone, consider the options and its quality. Does it need to be connected to your computer? How's the voice quality? Do you need to hit it with a hammer to activate it?
  • Check the track record of the VoIP service provider before signing up.
  • Make sure you aren't being provided with residential services renamed "business services" and being charged a higher fee.
  • Can your VoIP hardware be used with other VoIP service providers? Make sure your service is Session Initiation Protocol (SIP) enabled, or your phones and other hardware may become useless doorstops.
  • Make sure you can use any SIP compliant phone anywhere to get service. Some providers require that you carry your phone with you and plug it in when you arrive at your destination.

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