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Business Intelligence

Get the latest trends, tips, and solutions on how to effectively and efficiently run your business with our many resources on business intelligence.

Latest: Advice, Tips and Resources

Article
Do's and Don'ts for a Successful Customer Survey
By business.com editorial staff | April 01, 2020

When a customer survey is done well, it can provide great insight into the minds of your customers. To make your survey a success, follow these tips.

Article
Why Your Business Needs a Marketing Dashboard
By Jared Atchison | March 29, 2020

Marketing dashboards can give you an excellent insight into the performance of your business.

Article
Google's Better Ads Standards Policy: What You Need to Know
By business.com editorial staff | March 27, 2020

Ad-blocking technology for annoying advertising is now baked into the Chrome browser.

Advice
WordPress vs Drupal: Which should I choose?
By Dong Wong | 6 Answers | Last Activity on March 26, 2020

What do I choose for my company website? WordPress or Drupal? I did a search on Google, WordPress is the most popular software for a company website, but it's easy to attack. Someone recommended...

Article
Creating a Sales Manual
By business.com editorial staff | March 11, 2020

Build a winning sales force by giving your team a tool to live by

Advice
What is the rough estimate price of a web database?
By Chen Sun | 4 Answers | Last Activity on March 06, 2020

We will need a first-class web database application with user ratings, custom document storage, user billing, admin module, etc. Comparable to a highly modified contractors' bid site with a document...

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Article
How to Create a Market Research Plan
By business.com editorial staff | March 02, 2020

You can't promote your business without a solid market research plan. Here's what it should include.

Advice
What type of protection can a person put on their home computer to prevent uninvited malware, postings, phishing, etc.?
By Martin Dougherty | 36 Answers | Last Activity on February 13, 2020

I'm looking to get, from Comcast or another provider, something to download that will protect my computer from downloading unwanted junk, emails, background files that prevent and slow down my...

Article
3 Lessons Modern Marketers Can Learn From History's Greatest Advertisers
By Matt Shealy | February 07, 2020

Modern marketers rely heavily on martech and analytics to drive results, while in the past advertisers used things like broad demographics data and creative copy to move the needle.

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Article
5 Ways to Collect Data Responsibly
By Jared Atchison | February 06, 2020

Abiding by the laws when collecting user data for digital marketing purposes is crucial.

Article
How Negative Reviews Can Be a Positive for Your SEO
By Christine James | February 03, 2020

Maybe we've been thinking of bad reviews all wrong. It turns out they can be a boon for your SEO as well as a chance for your customer service to shine.

Advice
Where do I find software projects?
By Slava Khristich | 22 Answers | Last Activity on February 02, 2020

I've started software outsourcing and have few projects to work on. My question in general where do people find new software projects... Well, I guess I didn't formed my question right first time....

Article
Successful Community Managers Share These Critical Qualities
By Sean Peek | January 27, 2020

Community managers provide invaluable services to the companies they work for and their audiences. Here's what the best community managers have in common.

Advice
Are there any free desktop apps for voice to text converter?
By Sandip Banerjee | 12 Answers | Last Activity on January 19, 2020

I'm in search of a free desktop app as a "voice to text" conversion and also a "text to mp3" conversion. I have not been able to find any software so far. Any advice?

Article
How to Create a Healthy Client Partnership
By Ryan McGonagill | January 07, 2020

Follow these three basic rules to create a healthy agency and/or client relationship.

Article
Brand Reputation: How to Protect Your No. 1 Asset
By Sam Bocetta | December 31, 2019

Your most valuable asset is your brand reputation. Learn how to protect it.

Article
Trends That Will Shape Market Segmentation in 2020
By Anthony Lamot | December 31, 2019

Learn how these five market segmentation trends will help your business compete in 2020.

Article
Key Data and Analytics Small Businesses Need to Manage Finances and Drive Growth
By Tucker Mathis | December 20, 2019

Use of financial data analytics is a way to glean key insights from your small business’s past performance.

Advice
How does technology help improve workplace communication?
By Delbert Lee | 4 Answers | Last Activity on December 10, 2019

I want to know what the resemblance is between technology and improving workplace communication.

Advice
What is the purposes of DNS?
By Mounica Yathavakilla | 24 Answers | Last Activity on December 07, 2019

Can anyone please help me get a better understanding of the purposes/uses of DNS? I've searched this term several times on the internet and still don't have a clear understanding. Thanks in advance.

Article
The Challenges of Protecting Patient Data With Telemedicine
By James Wantuck | December 06, 2019

As more appointments and medical records move online, the number of data breaches rises. How can digital healthcare improve security?

Article
5 Ways Automation Can Help Your Business Grow
By Syed Balkhi | December 04, 2019

Automation can help your business save time and energy in a multitude of ways.

Article
Why Blockchain’s Time is Yet to Come
By Chris Porteous | December 02, 2019

Here’s why blockchain’s time is yet to come, and why it will grow in importance as time goes on.

Article
5 Data Trends Entrepreneurs Need to Know in 2020
By Nathan Resnick | November 28, 2019

Here are five data trends to watch in 2020, no matter which industry your business is in.

Article
5 Website Metrics You Should Be Tracking
By Syed Balkhi | November 26, 2019

To understand how your business is performing, there are certain metrics you need to track.

Article
How Small Businesses Can Compete By Leveraging Data Insights
By Matthew Gierc | November 21, 2019

Many organizations still struggle to extract insight from their data. As a smaller business, you have a big advantage, but you must be careful to know exactly what type of insight will help your...

Advice
What's the best VoIP solution out there, for business?
By Farzad Wafapoor | 11 Answers | Last Activity on November 21, 2019

Something that provides multiple extensions, call forwarding, free 800 number, and the whole package at a great price? (I have used Vonage, but they don't offer extensions.)

Article
The Benefits of Technology for the Small Business Sector
By Ruth Hoffmann | November 15, 2019

The role of technology in business caused a tremendous growth in trade and commerce. Business concepts and models were revolutionized as a result of the introduction of technology. This is because...

Article
How to Boost Customer Retention
By Jared Atchison | November 12, 2019

The key to your business's success is making sure you are able to keep your customers coming back again and again.

Article
How to Drive Business Growth With Analytics
By Jared Atchison | November 04, 2019

One of the most powerful tools in a business's arsenal is analytics. In this article, you'll find a breakdown of the different ways analytics can help your business grow.