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Latest: Advice, Tips and Resources

Article
Top 10 Customer Support Tips to Make Your Startup Prosper
By Emily Watson | January 11, 2021

Customer support is often the most important aspect of a business.

Article
5 Ways to Increase Sales With Business Text Messages
By Elijah Masek-Kelly | January 07, 2021

Instead of calling customers and leads, try sending them texts.

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Article
How to Start an E-commerce Business: An Easy Guide to Getting Started
By Kevin Shuler | January 07, 2021

E-commerce is growing at an unprecedented rate and is one of the most valuable industries now. This guide will inspire and guide you in starting your own e-commerce business.

Article
How Startups and SMBs Can Craft an IP Protection Strategy That Works
By Chris Porteous | January 07, 2021

Small business owners can develop a sound IP strategy when they leverage the right types of internal protections and external controls. Here are five steps to get started.

Article
Traditional vs. Roth IRAs: What SMB Owners Must Know
By Max Freedman | January 07, 2021

Traditional IRAs are taxed when you liquidate them in retirement, while Roth IRAs are not.

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Article
Why Businesses Should Consider a Merchant Cash Advance
By Chad Otar | January 07, 2021

A merchant cash advance can be a valuable tool for small businesses with outstanding invoices.

Article
The Four Rules of Successful Virtual Recruiting
By Joanna Swash | January 06, 2021

As businesses adapt to the new normal, recruiting safely and effectively to expand and grow is essential.

Article
6 Myths About Process Improvement
By Kevin Shuler | January 06, 2021

Don't let workflow inefficiencies derail your company.

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Article
The Small Business Productivity Guide: 7 Tips to Boost Your Output
By Victor Snyder | January 06, 2021

Here are seven tips to help you and your employees work more efficiently.

Article
Why Retailers Need the Right Software to Meet Their Evolving Needs
By Dan McManus | January 04, 2021

Modern retail businesses need ERP software with various integrations and multichannel connectivity.

Article
Why Your Approach to Hiring Is All Wrong
By Chris Porteous | January 04, 2021

Some companies' current hiring approach is flawed. A more measured approach is necessary to find skilled, talented, long-term workers.

Article
Recovering Your Business Post-COVID
By Brian Wallace | December 31, 2020

With COVID-19 and lockdowns showing signs of turning the corner, here is a holistic list of business and technology solutions to help businesses find the path forward.

Article
The Ultimate Guide to Visual Merchandising for SMB Retailers
By Ryan Gould | December 29, 2020

Visual merchandising can be extremely effective in driving in-store purchases. If you are a SMB retailer, learn how to create an effective visual merchandising strategy.

Article
Small Business Technology Trends for 2021
By Andrew Martins | December 29, 2020

Tech trends that can benefit small businesses include further adoption of big tech and AI, new HR-related technology, digital healthcare, and small business cybersecurity.

Article
5 Money-Saving Customer Support Solutions for Small Businesses
By Daria Leshchenko | December 28, 2020

Learn how to cut expenses on customer support without compromising on its quality.

Article
How Recycling Can Help Entrepreneurs Generate Additional Profit
By Torben Lonne | December 28, 2020

Find out how to cut costs and turn trash into cash by using recycling to your advantage.

Article
How to Manage Your Business's High Call Volume
By Max Freedman | December 28, 2020

Not having a strategy to handle increased call volume threatens your reputation and bottom line. Here's how to handle large call volumes.

Article
Which Call Centers Are Based in the U.S.?
By Jennifer Post | December 21, 2020

A U.S.-based call center offers certain advantages over nearshore and offshore call centers. Here's what you should know about hiring a domestic call center.

Article
7 Ways Inbound Marketing Can Build Relationships and Grow Your Business
By Anthony Gaenzle | December 21, 2020

For small businesses,traditional marketing can be expensive and difficult to maintain. Inbound marketing can level the playing field and give even the smallest business a chance to stand out and grow.

Article
How Fresh n' Lean Adapted to Keep Employees and Consumers Safe
By Andrew Martins | December 21, 2020

Deemed an essential service early in the pandemic, Fresh n' Lean adapted by increasing its already-stringent quality control and employee safety.

Article
How Pastene Used Its Business Relationships to Grow in 2020
By Kiely Kuligowski | December 21, 2020

In our interview with Pastene president Mark Tosi, learn about the changes that this small Italian foods business made during the pandemic that allowed it to experience record growth.

Article
Quick to Spot Opportunities, Cratejoy Saw Sales Surge in 2020
By Donna Fuscaldo | December 21, 2020

Thanks to its outreach efforts and ability to pivot quickly, online subscription box marketplace Cratejoy has seen demand surge during the pandemic.

Article
What We Learned in 2020: Businesses That Did Well and Why
By Donna Fuscaldo | December 21, 2020

Despite the economic difficulties brought on by COVID-19, some small businesses thrived in 2020. Here's what it took for them to be successful.

Article
How Partnering With a Viral Success Changed the Game for Dual Wield Studio
By Andrew Martins | December 21, 2020

The overnight success of Innersloth's Among Us game quickly extended to its business partners, spurring growth for its merchandiser, Dual Wield Studio.

Article
How Sus Hi Eatstation Increased Sales During COVID-19
By Skye Schooley | December 21, 2020

Learn how the owners of this sushi restaurant flipped their business model upside down and implemented new technology to increase sales during the pandemic.

Article
2021 SaaS Predictions: 3 Trends to Watch
By Aaron Senneff | December 18, 2020

SaaS trends shaped by the pandemic in 2021 include rising market demand, increasing opportunity for vertical SaaS solutions, and emerging operational challenges for SaaS companies.