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One successful entrepreneur reflects on the lessons she has gleaned during the COVID-19 pandemic.
E-commerce is a popular way to shop this year. Here’s how you can increase your online sales.
In a challenging business environment, small businesses can leverage data-driven insights to be more efficient and effective at every level.
As the pandemic pushes business operations online and across state lines, business owners and management must comply with state requirements for legal entities.
Taking the time to do a year-end review is a must for every business. But how do you do that during a pandemic?
Years after the 2008 financial collapse changed the economic landscape, COVID-19 has shifted how companies see freelancers.
Marketing is an important component of every business, but many entrepreneurs aren't getting as much out of their efforts as they could.
Employee burnout is on the rise. In a difficult year, it's hard to fault someone if their performance slips. Here are some strategies to light a fire and end burnout.
The right help desk software makes it easier for your customer support or IT team to track and resolve issues. We researched the top providers on the market to pick the best help desk software for...
Jason Milleisen, a former workout officer for the biggest SBA lender in the U.S., answers your questions about SBA loan default and the offer in compromise process as a result of the coronavirus.
Leading in the new normal means that there is a new set of rules to follow, which are not taught in business school. Here are seven rules to help leaders be prepared.
Calculating the true cost of a particular call center system isn't easy. Here's how to find the price you can afford and the system you need.
Whether you're planning to start a business or in the process of building one, you need to know these seven steps to establish the foundation of your enterprise and avoid pitfalls.
Building and running a small business is no small task. One of the biggest challenges is managing finances. See if a term loan or line of credit could help.
Do the work now so your business will still be around later.
With a shareholders' agreement, your corporation can avoid legal issues and challenges.
Here's what small businesses are missing when it comes to making the shift from closely managed on-site teams to remote teams.
It may be hard to find things to be grateful for this Thanksgiving. Still, business owners need to help employees be grateful for what they do have.
Give your customer service team a reboot with these tips.
The pandemic has affected almost every business in 2020, and mine was no exception. My company was able to rebound from the initial shockwaves without a single layoff. Here's how I did it.
As businesses reopen after lockdown, many are discovering their premises have been taken over by mold. Here's how to protect your business, building, employees and customers from mold.
Here's how your company can use a customer relationship management system to boost your customer experience.
This holiday season may be make-or-break for many small businesses. Here are six tips for businesses to implement ASAP to make the most of this crucial season.
In 2020, businesses have entered into a new reality. The virtual company is now a norm that customers of all ages and locations embrace. One of the most critical aspects of embracing the virtual...
For each dollar of fraud, retailers typically spend $3.13 in transaction fees, interest, merchandise replacement and redistribution. Learn how email risk assessment strategies can reduce online fraud.
A poor hiring decision costs a company tens of thousands of dollars, and while we're all bound to make a suboptimal hire at some point, any mistake that can be avoided should be avoided at all costs.
Monitoring software can increase worker productivity, but you must implement it ethically.
Looking for a video conferencing solution for your business? Read our unbiased expert reviews of the best and most affordable video conferencing services and systems of 2020.