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Latest: Advice, Tips and Resources

Article
Calculating the Costs of Call Center Systems
By Simone Johnson | November 19, 2020

Calculating the true cost of a particular call center system isn't easy. Here's how to find the price you can afford and the system you need.

Article
7 Critical Building Blocks for Small Business Success in 2021
By Zaheer Dodhia | November 17, 2020

Whether you're planning to start a business or in the process of building one, you need to know these seven steps to establish the foundation of your enterprise and avoid pitfalls.

Article
Which Financing Option Is Best for Your Small Business – a Line of Credit or a Term Loan?
By Shiv Nanda | November 12, 2020

Building and running a small business is no small task. One of the biggest challenges is managing finances. See if a term loan or line of credit could help.

Article
What Have We Learned? Business Lessons From COVID-19
By Brian Wallace | November 11, 2020

Do the work now so your business will still be around later.

Article
What Is a Shareholder Agreement?
By Sammi Caramela | November 11, 2020

With a shareholders' agreement, your corporation can avoid legal issues and challenges.

Article
Productivity Metrics Matter More Than Ever for SMBs: How to Measure Your Workforce Effectively in 2021
By Isaac Kohen | November 10, 2020

Here's what small businesses are missing when it comes to making the shift from closely managed on-site teams to remote teams.

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Article
Follow a Gratitude Strategy to Pull Employees Out of Their Negative Slump
By Dr. Cindy McGovern | November 09, 2020

It may be hard to find things to be grateful for this Thanksgiving. Still, business owners need to help employees be grateful for what they do have.

Article
How to Improve Your In-House Customer Service Team
By Thomas Griffin | November 09, 2020

Give your customer service team a reboot with these tips.

Article
4 Ideas to Help Your Business Create Cash Flow Without Laying Off Staff
By Joy Gendusa | November 05, 2020

The pandemic has affected almost every business in 2020, and mine was no exception. My company was able to rebound from the initial shockwaves without a single layoff. Here's how I did it.

Article
4 Ways to Ensure Mold Doesn't Deter Your Business Reopening
By Brian Miller | November 05, 2020

As businesses reopen after lockdown, many are discovering their premises have been taken over by mold. Here's how to protect your business, building, employees and customers from mold.

Article
The Business Benefits and Trailblazing Tricks of CRM Software
By James Warner | November 03, 2020

Here's how your company can use a customer relationship management system to boost your customer experience.

Article
6 Things Small Business Owners Need to Do Now to Succeed This Holiday Season
By Rich Rao | October 30, 2020

This holiday season may be make-or-break for many small businesses. Here are six tips for businesses to implement ASAP to make the most of this crucial season.

Article
Understanding and Mastering the Virtual Sale
By Ken Gosnell | October 30, 2020

In 2020, businesses have entered into a new reality. The virtual company is now a norm that customers of all ages and locations embrace. One of the most critical aspects of embracing the virtual...

Article
6 Ways Email Risk Assessment Helps to Reduce Online Fraud
By Matt Shealy | October 29, 2020

For each dollar of fraud, retailers typically spend $3.13 in transaction fees, interest, merchandise replacement and redistribution. Learn how email risk assessment strategies can reduce online fraud.

Article
Growing Your Business? Don't Fall Victim to These 6 Hiring Mistakes
By Peter Yang | October 21, 2020

A poor hiring decision costs a company tens of thousands of dollars, and while we're all bound to make a suboptimal hire at some point, any mistake that can be avoided should be avoided at all costs.

Article
Understanding Employee Monitoring Systems and Privacy Issues
By Aigerim Berzinya | October 19, 2020

Monitoring software can increase worker productivity, but you must implement it ethically.

Category
The Best Video Conferencing Service Reviews of 2020
By Chad Brooks | October 16, 2020

Looking for a video conferencing solution for your business? Read our unbiased expert reviews of the best and most affordable video conferencing services and systems of 2020.

Article
E-Commerce Marketing Strategies for Solopreneurs
By Guy Sheetrit | October 13, 2020

One major challenge among solopreneurs is that they lack the budget and reach that big brands possess. Apply these four that other successful companies have used to boost your business.

Article
Authenticity Sells: 5 Tips for Overcoming Impostor Syndrome
By Dr. Cindy McGovern | October 12, 2020

If you or members of your sales staff feel like they need to adopt an alternate persona, now is a good time to evaluate that notion. Customers tend to buy from people they know, like and trust.

Article
Top 10 Things to Buy for Your Business on Amazon Prime Day
By Simone Johnson | October 12, 2020

Take advantage of Amazon Prime Day to snag some great supplies for your business and help your employees. Consider these 10 items.

Article
How to Find Funding for Your Small Business
By Jacob Wolinsky | October 02, 2020

Securing funding for your business can be a bit tricky, but with a little bit of work and planning, you can get the money you need to build your dream business.

Article
Improve Your Website's Security With These 5 Tips
By Chris Christoff | October 01, 2020

There's a misconception that hackers only target big businesses. While it's true that the majority of cyberattacks occur with large-scale companies, 43% of attacks are directed at small businesses. 

Article
8 Strategies for Managing Your Remote Team
By Dr. Cindy McGovern | September 25, 2020

Managing a remote team requires a different strategy from in-person leadership. Here are eight ways to get the most out of and be there for your remote team.

Article
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Despite COVID-19 Challenges, Brighter Days Are Ahead for the Middle Market
By Nicole Fallon | September 24, 2020

According to a new report by KeyBank, COVID-19 has shaken middle market businesses, but they're surviving and, in many cases, getting back to a state of normalcy.

Article
Thriving Beyond COVID-19: The New Marketing Model for Small Businesses
By Paxton Gray | September 21, 2020

The effects the pandemic has had on small businesses could be long-lasting. It's crucial to adopt a practical and forward-looking marketing strategy.

Article
How a Divorce Can Affect Your Business
By Chris Porteous | September 16, 2020

There are options to ensure the dissolution of your marriage doesn't disrupt your business. You can sell part or all of the business, make a binding agreement to offer other assets in place of the...

Article
7 Questions to Ask Yourself About Transitioning to a Fully Remote Office
By Mike Kappel | September 15, 2020

To reduce expenses, boost productivity and increase employee retention, consider taking your team fully remote.