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How do you deliver excellent customer service in your business?
QUESTION | BY Denise Mock | 126 ANSWERS | LAST ACTIVITY ON 05/21/20

Looking for advice from people who serve people well. Customer service is something that ensures our customers hang out, continue to buy from us, and keep coming back.

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Best Practices for Multi-Site Security Management
Best Practices for Multi-Site Security Management
Companies operating at a single site or at regional sites, but looking to expand nationwide or even internationally, will face a number of challenges as they move away from their existing infrastructure, select a new security system and seek to implement that system cost effectively and successfully. A recent webinar hosted by ASIS International and Brivo discussed the challenges of multi-site security management and how cloud-based systems can help companies run their security...
I am setting up starting with the LLC for my prospective business partner and I, what liabilities and drawbacks are there to being the MGRM?
QUESTION | BY Frank Johnson | 1 ANSWERS | LAST ACTIVITY ON 05/21/20

I am setting up starting with the LLC for my prospective business partner and I, what liabilities and drawbacks are there to being the MGRM? My old business partner wants to get out of the...

What is the best format for a business plan?
QUESTION | BY Kirk Williams | 24 ANSWERS | LAST ACTIVITY ON 05/21/20

We have been building our business plan and want to know the best format to put it in. Trying to figure out the flow and proper length for the sections.

Treat COVID-19 Remote Work as a Test Run
BY Dr. Cindy McGovern

Remote work is becoming more popular with companies and employees. Treat the remote work trend during COVID-19 as a test run for what the future might hold.

4 Reasons Why CEOs Should Start Writing Thought Leadership Articles
BY Deborah Sweeney

Thought leadership allows CEOs to position themselves as experts within their niche.

How should you format and write a rate increase letter?

I am a legal billing coordinator running my business as an independent contractor. I currently have four separate law firms that I do monthly billing for. I am trying to come up with a way to...

What can I do if my business partner tries to scam me?
QUESTION | BY mike leung | 4 ANSWERS | LAST ACTIVITY ON 05/19/20

I invested $6000 for 10% share of my friend's new company. He is not operating or do anything for the company. The company is not running. I want out. How can I can my investment money back?

How CFOs Can Lead Their Companies Through a Pandemic
BY Sarah Spoja

With so many unknowns, it’s impossible to say what the economy will look like in a year. However, that does not mean CFOs can't prepare their teams and companies for what comes next. Here are four...

Health and Wellness Advice for Entrepreneurs in the Time of COVID-19
BY Conrad Egusa

The COVID-19 pandemic and its economic fallout has mounted unprecedented challenges for the entrepreneurial community. It’s more important than even for business owners to keep themselves healthy.

How to keep my business afloat and know my faults?
QUESTION | BY Michael Adetunji | 0 ANSWERS | LAST ACTIVITY ON 05/16/20

I started a restaurant about month ago And in this 4weeks I noticed my expenses on food stuffs were more than the income coming in after a days work. I also notice I made more profit on drinks than...

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KeyBank Middle Market Business Sentiment Report
KeyBank Middle Market Business Sentiment Report
When it comes to the middle market, Key has a dedication like no other bank. Our commitment and focus allow us to deliver relevant, actionable, and tailored solutions for middle market companies. As part of this commitment, KeyBank conducts quarterly surveys with middle market executives. We ask them various questions about business and the world around them to uncover industry views, including how they feel about the state of the economy, security, future growth plans and more..
Ensuring Emotional Safety and Security for Your Remote Workers
BY Isaac Kohen

Is your small business able to pick up on employees' signs of stress during COVID-19 that could be impacting their well-being and work?

How Analytics Can Boost Change Management
BY Jared Atchison

Creating change in an organization is as challenging an experience as it is desirable. Today, we have analytics to support the introduction of new tools, new leaders, and new workflow. Let's explore...

Where can I start looking for suppliers?
QUESTION | BY Serge Dagher | 12 ANSWERS | LAST ACTIVITY ON 05/13/20

I have a local online store, and I am looking for a supplier that will distinguish me from my competitors by offering new and innovative items in my store. Can you please tell...

The Role of Ethics in 21st Century Organizations
BY Lance Wilkins

Ethical leadership is as important as ever.

What are your biggest pain points/challenges with recruiting talent into your organization?
QUESTION | BY Amanda Haddaway | 7 ANSWERS | LAST ACTIVITY ON 05/12/20

I'm doing some market research for an upcoming training session and would appreciate your input on the challenges and frustrations you currently face with recruiting, identifying talent and making...

How to Lead Your Team Through COVID-19
BY Joshua Stowers has found great success with its new #WorkFromHomes program that prioritizes supporting its employees who are now working remotely.

I have experience in supply chain management and I'm looking to start my own business - any tips?
QUESTION | BY Amit kumar De | 0 ANSWERS | LAST ACTIVITY ON 05/11/20

I have 17 years experience in the work of supply chain management. Now, I want to start an independent business using my previous knowledge and experience. I am hoping to start this business using a...

4 Incredible Things That Happen When Women Entrepreneurs Prioritize Community
BY Kim Lawton

Women entrepreneurs face unique obstacles, from a lack of networking opportunities and mentors to the challenge of balancing work and family. But amazing things can happen when they come together to...

Is it more important to hire a lawyer or accountant?
QUESTION | BY Colette Hamilton | 41 ANSWERS | LAST ACTIVITY ON 05/08/20

As a small business, is it more important to get the advice of a lawyer or accountant. There are various questions, such as our choice of legal entity and making sure we are taking the right steps...

How would you assess the potential for an online math tutorial business?

Hi everyone, the idea behind this is to target the need of students for tutorials in mathematics. The site will have notes on the topics and practice exercises. Additionally, the site will feature a...