Why Is Choosing an iPad POS System Complex?
Every iPad POS company offers a different combination of features, equipment and processing. Many also offer ancillary features such as accounting, employee management and marketing in the attempt to create a one-stop solution. This variance between systems means that you can't simply compare pricing to determine overall value. Rather, you need to calculate the costs for all three components as you evaluate systems.
Additionally, you want to decide which ancillary services you need so you can figure out whether it's more cost-effective to choose an advanced POS system that has these features built in or a more basic system that offers these features in a higher service tier or as add-ons or integrations that would cost extra.
Revel Systems - iPad POS Systems Review
Vend - iPad POS Systems Review
SalesVu - iPad POS Systems Review
NCR Silver Review
Erply POS & Back-Office Review
ShopKeep - iPad POS Systems Review
Shopify - iPad POS Systems Review
PayPal - iPad POS Systems Review
What Can an iPad Point-of-Sale System Do
These are tablet-based systems that run on Apple's iOS platform. Each system has apps that you download to your iPad, and some work on iPhones as well. The iPad either connects to or is used alongside the credit card terminal provided by your payment processing company. The POS app records your transactions and generates a variety of sales reports that you can use to analyze your business's performance. Many iPad POS systems also include inventory and customer management tools. You can create a countertop checkout station by connecting the iPad to a tablet stand, receipt printer and cash drawer. Additional peripherals such as barcode scanners can also be connected to the system.
Many POS companies offer systems for either retail businesses or restaurants, though some offer solutions for both and can also be used by service-based businesses. All of the iPad POS systems we reviewed are suitable for retailers, and many can be used by counter-serve restaurants as well. Four of the systems also can be used by full-service restaurants. You can see more options for restaurant POS systems in our review. Most iPad POS systems give you a choice of processor; you can learn more about these companies in our credit card processing review.
iPad POS Contract Terms & Conditions: What to Watch For
Although most iPad POS companies offer service on a month-to-month basis, some have multi-year contracts. Before you sign a contract with any POS service, you want to read the contract in full and make sure you understand what terms and obligations you're agreeing to. Pay particular attention to term length, all costs and fees, and the cancellation procedure, including any penalties, such as liquidated damages, for early cancellation. If the POS company will also provide your credit card processing service, you want to verify that you have the full contract (this is typically a three-part document: application, terms of service and program guide).
Leasing Contracts & "Free" POS Hardware
Whenever possible, you want to purchase your POS equipment upfront, as it can be significantly less expensive than leasing. It's also better to buy than to accept "free" POS hardware or participate in a "free placement program" provided by your payment processing service so you can avoid being locked into the noncancelable contract that often accompanies such deals. These contracts are problematic because if your business closes, you're personally responsible to fulfill all obligations.
Contracts can be as short as one year or as long as five, though most are for three years and automatically renew for additional one- or two-year terms. If you wish to cancel your account, you usually only have a 30-day window at the end of the term to submit written notice.
If you accept "free" POS hardware in exchange for signing a lengthy contract, you want to find out if you'll own the equipment when the term ends, if you're required to return it or if you must to pay more if you want to keep it. If you're required to return it, you want to ask about wear-and-tear penalties and restocking fees.
What We Tested, What We Found
We began our evaluation with a list of 21 companies. We looked for iPad-based POS systems designed for small businesses. We removed from our list systems designed exclusively for restaurants and retail niches such as clothing, jewelry and flower shops. We then chose the 10 POS systems that performed best in our testing.
We evaluated iPad POS systems based on the following aspects:
- Contract requirements
- Price transparency
- Monthly POS software subscription fees
- Payment processing options
- POS hardware requirements
- Key features inclusion
- Customer support accessibility
The best iPad POS companies don't require long-term commitments, offer customizable configurations and provide reliable customer support. These systems give you an impressive mix of features, a choice of payment processing companies and integrations for core business management programs. The best POS systems . . .
- Have cloud-based POS software. This allows you to access back-office features from any browser, which means you can check your sales and run reports when you're away from the office, whether you're at home, on the road or even on vacation. These systems are regularly upgraded, and this is included in the subscription price, so you get new features as soon as they're released for no additional cost. However, to run this type of system you need reliable internet; if this isn't available in your area, a downloadable program that runs offline may better suit your needs.
- Work with unlocked hardware. If you already own POS equipment, or if you want to be able to continue using your hardware even if you switch systems, you want to choose a POS system that works with unlocked, third-party hardware. Some POS systems only work with proprietary or specially programmed equipment that you won't be able to use if you switch systems.
- Grow with your business. A system that allows you to add more checkout stations, integrations and even locations to your account can save you the headache of switching systems as your business expands.
iPad vs. Android: Which POS Platform Is Better?
While some POS systems are compatible with either iPad or Android tablets, many only work on one platform. If you prefer iPads, chances are you won't be satisfied with a system that only works with Android tablets. If you want to use the iPads and iPhones you already own, platform is an important consideration as you evaluate systems.
iPads are well known for their user-friendly interface and stability, as Apple designs both the hardware and the operating software. iPads also have superior security because iOS is a closed platform, making it a less attractive target for hackers (though it isn't immune to malware attacks and it's important to keep your devices updated). However, iPads tend to be more expensive than Android tablets because they're produced by a single company rather than multiple manufacturers.
The Best iPad POS Systems for Small Businesses: Our Verdict & Recommendations
A point-of-sale (POS) system can help your store, restaurant or service-based business run more efficiently. In addition to recording sales data, it streamlines sales-related tasks such as reporting, tracking inventory and capturing customer contact information. Our iPad POS systems review can help you identify which iPad-based options are in your budget and include the features you need most.
The best iPad POS companies in our review give you a choice of payment processing companies, which can save you money. They also have a robust selection of features and can grow with your business, whether that means adding another checkout station to the system, augmenting it with add-ons or integrations or even adding another location to your business.
Our top three iPad POS recommendations are listed below, along with some of their best features. Keep reading to see more recommendations for specific situations and to learn more about what you should look for in an iPad POS system.
- Self-service kiosk ordering
- Customizable mobile app
- Scalable to grow with your business
- Month-to-month service
- Compatible with third-party hardware
- Online ordering
- Month-to-month service
- Customizable mobile app
iPad POS Systems: More Recommendations
Our top recommendations – Revel Systems, Vend and SalesVu – are great iPad POS systems. They offer a rich selection of features, have transparent pricing and month-to-month service agreements, and give you a choice of payment processor. Here are our recommendations for specific business types and situations:
- Established retailers that need an advanced POS system should check out Erply, Revel Systems and Shopify.
- Restaurateurs desiring to offer their customers self-service ordering using kiosks should consider Lightspeed, Revel Systems and SalesVu.
- Businesses looking for a POS solution with a low monthly subscription costs will find Square, PayPal and SalesVu worthy of consideration.
- For small businesses requiring low upfront costs and the ability to expand the system with auxiliary services as they grow, Square is a good choice.
Common iPad POS System Questions & Answers
Do I need a POS system?27 responses
A POS is so simple to acquire these days and it offers support, reports and so much more than you can do manually. Even with a few small transactions a day, it will be good for taxes at the end of the year, organization and a better understanding of business trends, times of transactions etc. Square offers a great way to do that very inexpensively. There are a lot of really inexpensive options that will help you save time so you can grow your business rather than filtering transactions manually.
I have three 30-seat cafe restaurants, and I use Revel POS. It is all iPad based, and runs off installed apps. The back end is a cloud based CRM (for want of a better word), that quickly enables updates, menu item changes, pricing to be changed on site or back home in my office, or for that matter, anywhere I have internet access. The support is really good, takes about 30 minutes to install on site, and errors are quickly rectified. Its been easily scaleable so far. The staff like...
Hi Golam, Great question. There are 3 things to consider when hiring commission only sales reps. It is possible but can definitely be a challenge to find qualified reps. 1) The first thing you need to look at is the income potential. Real Estate Agents work on commission only (they actually end up paying fees), but their commission checks could be anywhere from $2500 a deal to $250k a deal or more depending on the market they work in. If your reps can make a six figure income for...
List of the The Best iPad POS Systems
Square - iPad POS Systems
Square provides its iPad POS software at no additional cost when you use the company for your credit card processing. Learn more in our review.
Erply POS & Back-Office
Erply is an iPad-compatible POS system designed for retail use. Read our review to learn more.
Lightspeed is a full-featured, cloud-based iPad POS system that offers solutions for retail, restaurant and online businesses. Both versions have a rich assortment of back-office tools to help you manage your business, with inventory, purchase ordering, reporting and CRM features. The retail version has preloaded catalogs and supports product variants, and the restaurant version has menu, table and self-order tools.
NCR Silver is an iPad POS system with a strong feature set and high-quality customer support. Learn more in our review.
PayPal - iPad POS Systems
PayPal Here provides its POS system at no additional cost as part of its credit card processing service. Read on to learn more.
Revel Systems - iPad POS Systems
Revel Systems is a full-featured iPad POS system. Learn more in our review.
SalesVu - iPad POS Systems
SalesVu's iPad POS system is module-based and can be configured to suit different business types. Read our review to learn more.
ShopKeep - iPad POS Systems
ShopKeep is an iPad POS system for retail businesses and casual restaurants. Learn more in our review.
Shopify - iPad POS Systems
Shopify's iPad POS system supports an unlimited number of products in your inventory. Read our review to learn more.
Vend - iPad POS Systems
Vend is an iPad POS designed for retail businesses that carry inventory. Read our review to learn more.
Nobly is an iPad POS system for restaurants, bars, coffee shops, delis and food trucks. Although its focus is hospitality businesses, it can also be used by salons and retail stores. With it, you can take orders tableside, track inventory at an ingredient level, manage customers, offer loyalty promotions and generate reports.