Your Guide to COVID-19 Business Resources

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Last Updated: August 07, 2020

Expert Business Advice, Tips and Resources for Navigating this Uncertain Time

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Latest in SMB News: Advice, Tips and Resources

Article
What Crises Can Teach Us About Leading Beyond Borders
BY Kevin Xu

Emergencies like the COVID-19 pandemic have a way of highlighting our strengths and weaknesses as leaders. Here are six lessons in crisis management for global companies.

Article
Automation Doesn't Mean Losing Personalization
BY Clate Mask

One of the great challenges of automated systems is losing some interaction with your leads and customers. But automation, done correctly, doesn't mean losing a personalized touch with customers.

Article
4 Steps to Establish a Crisis-Resistant Company Culture
BY Lisa Raja

We've seen how crisis can strike at any time. The only way for a business to weather storm after storm is to build a company culture built on strong values.

Article
5 Ways to Prepare Your Company for the Future of Remote Work
BY Antonio Barraza

As companies look to an increasingly remote future, they must make changes to prepare their teams.

Article
A Customer Complains: How to Respond on a LARK
BY Nick Bogacz

With shutdowns, limited openings, mask rules and more, the pandemic isn't consumer-friendly. Customer complaints are on the rise, but there's a system for dealing with a tough customer: LARK.

Article
Embracing the Future of Remote Work
BY Brian Wallace

The transition to remote work was abrupt, but some changes made during this time will be permanent.

Article
4 Tips to Ensure Remote Workforce Productivity
BY Greg Hanover

Many business owners have faced uncertainties and challenges around remote workforce management, engagement, and productivity. How do you captivate a remote workforce?

Article
Sponsored Content
How KeyBank Adapted and Evolved During COVID-19
BY Nicole Fallon

The COVID-19 pandemic disrupted KeyBank like every other business, but how the company pivoted allowed it to become more productive than ever.

Article
How SEO Can Help You Overcome the Impact of COVID-19
BY Jared Atchison

Don't reduce your SEO and marketing activities during the current crisis. Learn how SEO will help you stay in the minds of your audience and help you thrive in the future.

Article
Small Business COVID-19 Diaries: Part 5
BY Adam Uzialko

COVID-19 upended economic activity and disrupted small business owners' lives. Here are stories from real entrepreneurs about how the novel coronavirus pandemic is impacting them.

Article
How Small Business Owners Can Support Black Entrepreneurs
BY Andrew Martins

Wondering how your business can support Black business owners? Here are some ideas and resources to help you get started.

Advice
How did you reopen during COVID-19?
QUESTION | BY Adam Uzialko | 3 ANSWERS | LAST ACTIVITY ON 08/02/20

For small business owners who were able to reopen after temporarily suspending (or pivoting) operations. What is your business and where is it located? When did you first close and/or pivot...

Article
3 Rebound Strategies to Help Your Business Overcome Crisis
BY Joy Gendusa

Despite huge losses due to the pandemic, my company is back to profitability after just five turbulent weeks. Here are some takeaways from our success.

Article
Virtual Team-Building Activities Using Video Conference Calls
BY Simone Johnson

Need ideas to boost morale for your remote team? Try one of these virtual team-building activities during your next video conference call.

Article
Why Remote Work Makes Good Business Sense
BY Ken Gosnell

Telework is an essential model for business success and will be even more critical to successful business operations in today's new business reality.

Article
Pivot to the Next Normal: Leveraging Tech to Strengthen Your Team
BY Mark Roberts

The fallout from the COVID-19 pandemic isn't over, and how we work as teams has changed. Technology can facilitate your team's ongoing transition without overtaking it.

Article
Free Time Tracking Apps: What You'll Get and What You'll Be Missing
BY Marisa Sanfilippo

Free time tracking apps can track your employees' hours without adding a new expense to the balance sheet. Here's what to look for in a free app – and what you should only expect from paid apps.

Advice
Which software do you recommend using to manage your team remotely?
QUESTION | BY Daniel Elton | 14 ANSWERS | LAST ACTIVITY ON 07/28/20

I am operating a small business during the COVID-19 lock down period. How do you manage your remote team? Is there any specific apps/software you rely on/recommend?

Article
Why Is Your Team Struggling With Remote Work?
BY Anand Srinivasan

If remote work isn't successful for your team so far, these are some possible reasons why and how to correct them.

Article
10 Small Business Grants for Minorities in 2020
BY Adam Uzialko

There are many grants available for minority-owned businesses. Find out how you can take advantage of these grant programs to start or grow your business.