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Your Guide to COVID-19 Business Resources

We at business.com pledge to keep you as informed as possible on developments on the outbreak, in addition to offering you tools and suggestions to help you weather this unexpected downturn.

Latest in SMB News: Advice, Tips and Resources

Article
Quick to Spot Opportunities, Cratejoy Saw Sales Surge in 2020
By Donna Fuscaldo | December 21, 2020

Thanks to its outreach efforts and ability to pivot quickly, online subscription box marketplace Cratejoy has seen demand surge during the pandemic.

Article
2021 SaaS Predictions: 3 Trends to Watch
By Aaron Senneff | December 18, 2020

SaaS trends shaped by the pandemic in 2021 include rising market demand, increasing opportunity for vertical SaaS solutions, and emerging operational challenges for SaaS companies.

Article
Protecting the Future of Small Business Employees: How Open Enrollment Can Play a Role
By Jessica Moser | December 17, 2020

How can small business owners and their employees best persevere through these unprecedented times? One potential answer: open enrollment.

Article
Tips to Ensure Your Business Is Ready for the 'New Normal' of Holiday Shopping
By Austin Mac Nab | December 16, 2020

This holiday season, shopping will look different. Now is the time for business owners to ensure they are prepared to accommodate the new normal.

Article
Keep Control of Your Business During a Pandemic With a Solid Plan
By Dr. Cindy McGovern | December 15, 2020

Postponing the annual planning process until the pandemic ends could mean the end of your business. It's harder to plan during a pandemic, but it's more important than ever.

Article
Technology Bizzy for 2020: Zoom, Video Conferencing
By Andrew Martins | December 15, 2020

Zoom is our choice as the best technology product in 2020.

Article
Business.com's Best of the Best Awards for 2020
By Donna Fuscaldo | December 15, 2020

These are the essential tools we chose as the best of the best for small businesses in 2020.

Article
COVID-19: How to Keep Your Team Members Engaged and Motivated Remotely
By Moazzam Kamran | December 14, 2020

As most countries struggle with the resurgence of COVID-19, organizations are trying their best to keep employees motivated and engaged.

Article
A Step-By-Step Guide to a Positive Workplace Health and Safety Culture
By Chris Porteous | December 10, 2020

Creating positive workplace health and safety outcomes requires a cultural shift that businesses can promote with the right steps and approach.

Article
How Small Businesses Can Budget for a Tumultuous 2021
By Donna Fuscaldo | December 10, 2020

Creating a business budget for the new year is challenging when it's not clear when the pandemic will end. Here's how to budget for an uncertain 2021.

Article
My Superpower Is Resilience
By Felena Hanson | December 09, 2020

One successful entrepreneur reflects on the lessons she has gleaned during the COVID-19 pandemic.

Article
How to Revamp Your Employee Engagement for the Remote Work Era
By Ryan Chartrand | December 07, 2020

Employee engagement in a remote setting is dramatically different from how it might look in a traditional office environment. Once you manage to rethink your approach, the benefits can be immense.

Article
SBA Loan Forgiveness for PPP, EIDL and 7(a) Loans
By Jason Milleisen | December 04, 2020

What are the main features of PPP and EIDL loans, and how does the forgiveness process vary for each loan type?

Article
How to Prepare Your Remote Team to Work Securely From Home
By Anthony Gaenzle | December 04, 2020

The pandemic thrust many businesses into remote operations before they were ready. Along with other challenges, securing the operations of remote teams has proven difficult.

Article
What Type of Employee Monitoring System Do You Need?
By Simone Johnson | December 03, 2020

Find out about the different types of employee monitoring tools you can use to keep your employees stay on task.

Article
Legal Entity Compliance During COVID-19: Year-End Considerations for Business Owners
By James Gilmer | December 03, 2020

As the pandemic pushes business operations online and across state lines, business owners and management must comply with state requirements for legal entities.

Article
Virtual Team-Building Activities Using Video Conference Calls
By Simone Johnson | December 02, 2020

Need ideas to boost morale for your remote team? Try one of these virtual team-building activities during your next video conference call.

Article
The Importance of Freelancers in 2021
By Andrew Martins | November 30, 2020

Years after the 2008 financial collapse changed the economic landscape, COVID-19 has shifted how companies see freelancers.

Article
10 Ways to Build Morale While Working From Home
By Daglar Cizmeci | November 25, 2020

Morale is a fundamental aspect of productivity and employee engagement. Without it, output drops, operation costs increase, and staff turnover racks up.

Article
WorkForce Software's Secret Sauce for Retention: Transparency and Accountability
By Donna Fuscaldo | November 25, 2020

In the early days of the pandemic, WorkForce Software furloughed 22% of its staff and reduced salaries. A few months later, 97% are back. Here's why.

Article
Shop Small: Business.com's Ultimate Holiday Gift Guide
By Haley C. Hanlon | November 24, 2020

We are proud to present business.com's ultimate small business holiday shopping guide featuring 48 amazing small businesses, as well as our hand-selected gift recommendations from each company.

Article
What Are Liability Waivers, and How Do They Work?
By Skye Schooley | November 24, 2020

Liability waivers can protect your business when used properly. Learn about general and COVID-19 liability waivers to see if your business needs one.

Article
3 Factors to Consider When Using Temporary Staffing to Fill Hiring Gaps
By Christine Proffitt | November 20, 2020

Though it might not feel like it's the right time to hire permanent staffers, consider temporary staffing services as a bridge to get you through this crazy year.

Article
An Epidemic During a Pandemic: The Cure for Employee Burnout
By Nick Bogacz | November 20, 2020

Employee burnout is on the rise. In a difficult year, it's hard to fault someone if their performance slips. Here are some strategies to light a fire and end burnout.

Article
SBA Loan Default in the Time of COVID-19
By Jason Milleisen | November 19, 2020

Jason Milleisen, a former workout officer for the biggest SBA lender in the U.S., answers your questions about SBA loan default and the offer in compromise process as a result of the coronavirus.

Article
Leading in the New Normal
By Joanna Swash | November 19, 2020

Leading in the new normal means that there is a new set of rules to follow, which are not taught in business school. Here are seven rules to help leaders be prepared.

Article
Calculating the Costs of Call Center Systems
By Simone Johnson | November 19, 2020

Calculating the true cost of a particular call center system isn't easy. Here's how to find the price you can afford and the system you need.

Article
Working Remotely Long Term? You Need a Virtual Team-Building Plan
By Michael Alexis | November 18, 2020

As virtual team building becomes a more prominent fixture for companies, savvy leaders must refine their tactics. Learn what one CEO, whose workforce is 100%, does to keep his team connected.

Article
What Have We Learned? Business Lessons From COVID-19
By Brian Wallace | November 11, 2020

Do the work now so your business will still be around later.

Article
Productivity Metrics Matter More Than Ever for SMBs: How to Measure Your Workforce Effectively in 2021
By Isaac Kohen | November 10, 2020

Here's what small businesses are missing when it comes to making the shift from closely managed on-site teams to remote teams.