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Your Guide to COVID-19 Business Resources

We at business.com pledge to keep you as informed as possible on developments on the outbreak, in addition to offering you tools and suggestions to help you weather this unexpected downturn.

Latest in SMB News: Advice, Tips and Resources

Article
Your Guide to Marketing in 2021
By Mark Lamplugh | January 11, 2021

With everything 2020 threw at us, small businesses can apply those lessons to their marketing strategy in 2021.

Article
The Pandemic Recession Calls for a Whole New Collections Playbook
By Sachin Goyal | January 07, 2021

The pandemic has led to an escalating debt crisis, with businesses facing mountains of late or unpaid invoices. You need to be tactful in how you collect late customer payments, however.

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Domestic and Global Economic Recovery in 2021 Depends on the Course of COVID-19
By Nicole Fallon | January 06, 2021

KeyBank's Q4 Economic Outlook Report explores the prospect of economic recovery in 2021 and how the pandemic will influence consumer spending, business performance, and global growth.

Article
The Four Rules of Successful Virtual Recruiting
By Joanna Swash | January 06, 2021

As businesses adapt to the new normal, recruiting safely and effectively to expand and grow is essential.

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Recovering Your Business Post-COVID
By Brian Wallace | December 31, 2020

With COVID-19 and lockdowns showing signs of turning the corner, here is a holistic list of business and technology solutions to help businesses find the path forward.

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How to Build a Digital Product Ready for Angel/VC Funding Amid the Recession
By Dima Venglinski | December 31, 2020

Entering the market with a new product is not easy. However, it's still worth attempting regardless of challenging market conditions. This guide can help you navigate this process more easily.

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New Round of Paycheck Protection Program Loans Coming: What You Need to Know
By Adam Uzialko | December 30, 2020

The Paycheck Protection Program has been revamped and funded under the $900 billion coronavirus stimulus bill that President Trump signed on Dec. 27.

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Does Your Store's Customer Experience Live Up to Your Marketing Promises?
By David Fletcher | December 29, 2020

As consumers, we want to be recognized and catered to, and we can always use more convenience and positive experiences – especially during a time when there's more uncertainty than usual. 

Article
Small Business Technology Trends for 2021
By Andrew Martins | December 29, 2020

Tech trends that can benefit small businesses include further adoption of big tech and AI, new HR-related technology, digital healthcare, and small business cybersecurity.

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5 Money-Saving Customer Support Solutions for Small Businesses
By Daria Leshchenko | December 28, 2020

Learn how to cut expenses on customer support without compromising on its quality.

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How to Futureproof Your Niche Business During the COVID-19 Crisis
By Howard Goldstein | December 23, 2020

Forward-looking businesses, especially those within niche markets, should combine plans for weathering the current storm with plans to maintain future growth, resilience and profitability.

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The Next COVID-19 Stimulus Package: How You Can Take Advantage of It
By Adam Uzialko | December 22, 2020

The second round of COVID-19 stimulus includes long-awaited support for both individuals and small businesses.

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How Fresh n' Lean Adapted to Keep Employees and Consumers Safe
By Andrew Martins | December 21, 2020

Deemed an essential service early in the pandemic, Fresh n' Lean adapted by increasing its already-stringent quality control and employee safety.

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How Sus Hi Eatstation Increased Sales During COVID-19
By Skye Schooley | December 21, 2020

Learn how the owners of this sushi restaurant flipped their business model upside down and implemented new technology to increase sales during the pandemic.

Article
How Pastene Used Its Business Relationships to Grow in 2020
By Kiely Kuligowski | December 21, 2020

In our interview with Pastene president Mark Tosi, learn about the changes that this small Italian foods business made during the pandemic that allowed it to experience record growth.

Article
What We Learned in 2020: Businesses That Did Well and Why
By Donna Fuscaldo | December 21, 2020

Despite the economic difficulties brought on by COVID-19, some small businesses thrived in 2020. Here's what it took for them to be successful.

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How Partnering With a Viral Success Changed the Game for Dual Wield Studio
By Andrew Martins | December 21, 2020

The overnight success of Innersloth's Among Us game quickly extended to its business partners, spurring growth for its merchandiser, Dual Wield Studio.

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Quick to Spot Opportunities, Cratejoy Saw Sales Surge in 2020
By Donna Fuscaldo | December 21, 2020

Thanks to its outreach efforts and ability to pivot quickly, online subscription box marketplace Cratejoy has seen demand surge during the pandemic.

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2021 SaaS Predictions: 3 Trends to Watch
By Aaron Senneff | December 18, 2020

SaaS trends shaped by the pandemic in 2021 include rising market demand, increasing opportunity for vertical SaaS solutions, and emerging operational challenges for SaaS companies.

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Protecting the Future of Small Business Employees: How Open Enrollment Can Play a Role
By Jessica Moser | December 17, 2020

How can small business owners and their employees best persevere through these unprecedented times? One potential answer: open enrollment.

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Tips to Ensure Your Business Is Ready for the 'New Normal' of Holiday Shopping
By Austin Mac Nab | December 16, 2020

This holiday season, shopping will look different. Now is the time for business owners to ensure they are prepared to accommodate the new normal.

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Keep Control of Your Business During a Pandemic With a Solid Plan
By Dr. Cindy McGovern | December 15, 2020

Postponing the annual planning process until the pandemic ends could mean the end of your business. It's harder to plan during a pandemic, but it's more important than ever.

Article
Technology Bizzy for 2020: Zoom, Video Conferencing
By Andrew Martins | December 15, 2020

Zoom is our choice as the best technology product in 2020.

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Business.com's Best of the Best Awards for 2020
By Donna Fuscaldo | December 15, 2020

These are the essential tools we chose as the best of the best for small businesses in 2020.

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COVID-19: How to Keep Your Team Members Engaged and Motivated Remotely
By Moazzam Kamran | December 14, 2020

As most countries struggle with the resurgence of COVID-19, organizations are trying their best to keep employees motivated and engaged.

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A Step-By-Step Guide to a Positive Workplace Health and Safety Culture
By Chris Porteous | December 10, 2020

Creating positive workplace health and safety outcomes requires a cultural shift that businesses can promote with the right steps and approach.

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How Small Businesses Can Budget for a Tumultuous 2021
By Donna Fuscaldo | December 10, 2020

Creating a business budget for the new year is challenging when it's not clear when the pandemic will end. Here's how to budget for an uncertain 2021.

Article
My Superpower Is Resilience
By Felena Hanson | December 09, 2020

One successful entrepreneur reflects on the lessons she has gleaned during the COVID-19 pandemic.

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How to Revamp Your Employee Engagement for the Remote Work Era
By Ryan Chartrand | December 07, 2020

Employee engagement in a remote setting is dramatically different from how it might look in a traditional office environment. Once you manage to rethink your approach, the benefits can be immense.