Home

Product and service reviews are conducted independently by our editorial team, but we sometimes make money when you click on links. Learn more.

Your Guide to COVID-19 Business Resources

We at business.com pledge to keep you as informed as possible on developments on the outbreak, in addition to offering you tools and suggestions to help you weather this unexpected downturn.

Latest in SMB News: Advice, Tips and Resources

Article
A Customer Complains: How to Respond on a LARK
By Nick Bogacz | August 05, 2020

With shutdowns, limited openings, mask rules and more, the pandemic isn't consumer-friendly. Customer complaints are on the rise, but there's a system for dealing with a tough customer: LARK.

Article
Embracing the Future of Remote Work
By Brian Wallace | August 05, 2020

The transition to remote work was abrupt, but some changes made during this time will be permanent.

Article
4 Tips to Ensure Remote Workforce Productivity
By Greg Hanover | August 04, 2020

Many business owners have faced uncertainties and challenges around remote workforce management, engagement, and productivity. How do you captivate a remote workforce?

Article
Sponsored Content
How KeyBank Adapted and Evolved During COVID-19
By Nicole Fallon | August 04, 2020

The COVID-19 pandemic disrupted KeyBank like every other business, but how the company pivoted allowed it to become more productive than ever.

Article
How SEO Can Help You Overcome the Impact of COVID-19
By Jared Atchison | August 04, 2020

Don't reduce your SEO and marketing activities during the current crisis. Learn how SEO will help you stay in the minds of your audience and help you thrive in the future.

Article
Small Business COVID-19 Diaries: Part 5
By Adam Uzialko | August 04, 2020

COVID-19 upended economic activity and disrupted small business owners' lives. Here are stories from real entrepreneurs about how the novel coronavirus pandemic is impacting them.

Article
How Small Business Owners Can Support Black Entrepreneurs
By Andrew Martins | August 03, 2020

Wondering how your business can support Black business owners? Here are some ideas and resources to help you get started.

Article
3 Rebound Strategies to Help Your Business Overcome Crisis
By Joy Gendusa | July 31, 2020

Despite huge losses due to the pandemic, my company is back to profitability after just five turbulent weeks. Here are some takeaways from our success.

Article
Why Remote Work Makes Good Business Sense
By Ken Gosnell | July 30, 2020

Telework is an essential model for business success and will be even more critical to successful business operations in today's new business reality.

Article
Why Is Your Team Struggling With Remote Work?
By Anand Srinivasan | July 24, 2020

If remote work isn't successful for your team so far, these are some possible reasons why and how to correct them.

Article
10 Small Business Grants for Minorities in 2020
By Adam Uzialko | July 24, 2020

There are many grants available for minority-owned businesses. Find out how you can take advantage of these grant programs to start or grow your business.

Article
7 Effective Ways to Strengthen Your Small Business During Quarantine
By Mervik Haums | July 23, 2020

Businesses large and small are feeling the impact of this global pandemic. Here are seven strategies to strengthen your startup during times of economic uncertainty.

Article
How to Avoid Mistreating Employees During COVID-19
By Adam Uzialko | July 23, 2020

Many employees feel mistreated by their employers during the COVID-19 pandemic. Here are some ways to support your employees and boost morale amongst your workforce.

Article
Preparing or Surviving: The Future of People-Focused Business Strategy
By Philios Andreou | July 23, 2020

COVID-19 has disrupted businesses everywhere. Here are seven of the most pertinent trends faced by businesses worldwide and five steps leaders can take to move into the future seamlessly.

Article
ATM Buying Guide
By Matt D'Angelo | July 23, 2020

Consider these five things before deciding if your business should buy or rent an ATM.

Article
3 Future-Readiness Ideas All Small Businesses Must Embrace
By Ian Khan | July 22, 2020

There are several steps entrepreneurs can take to overcome disruptions while growing business from the ground up.

Article
A Beginner's Guide to Navigating Survival Emotions in Today's New Normal
By Nichole Kelly | July 17, 2020

Your emotions are probably in survival mode right now. Here's how to successfully navigate them through a crisis and in your everyday life.

Article
How the Pandemic Is Impacting Digital Transformation
By Nacho De Marco | July 16, 2020

COVID-19 has accelerated digital transformation for businesses in all industries. Here are the changing aspects of business you need to adapt to in your digital transition.

Article
Conflict Resolution Tips for Handling Difficult Customers During COVID-19
By Skye Schooley | July 16, 2020

Learn the best ways to handle customers who refuse to follow health and safety policies.

Article
Are Employees More Productive Working From Home?
By Baruch Silvermann | July 14, 2020

The current COVID-19 pandemic has highlighted the possibilities of working from home. Traditional roles have always been shackled to the office, but are we more productive from home?

Article
Engaging Your Virtual Workforce During the Pandemic
By Michael Alexis | July 14, 2020

Keeping your team together and functioning can be difficult during a time of cascading stability. Here are nine tips for managing a virtual workforce in the wake of COVID-19.

Article
8 Actionable Takeaways for Small Businesses to Implement After Crisis
By Rotem Gal | July 13, 2020

As the world starts to go back to normal, businesses must adapt. Here are eight actionable steps every company needs to cross off their checklist once they are back in business.

Article
How Your Business Can Adapt During Uncertain Times
By Kiely Kuligowski | July 13, 2020

Tribute.co experienced exponential growth during the COVID-19 pandemic. Here's how it has thrived in a time of major change.

Article
Are There Any COVID-19-Proof Franchises Out There?
By Don Daszkowski | July 10, 2020

While there's no guaranteed COVID-proof investment, some sectors are better positioned than others. Here are eight franchise business areas that have done well through the pandemic.

Article
How to Avoid Creating an Annoying Email Campaign
By Andrew Martins | July 10, 2020

People are leery of promotional emails, so it's important not to annoy potential customers with your campaign. Here are four tips to help you avoid that problem.

Article
Business Basics on Surviving a Pandemic
By Moazzam Kamran | July 09, 2020

Your business can survive the pandemic by re-engineering your processes and evolving to thrive in the market after COVID-19.

Article
How to Start a Telehealth Business
By John Riddle | July 09, 2020

The market and demand will only grow, but will the rules prove too difficult to overcome?

Article
3 Leadership Best Practices That Improve Employee Engagement Amid COVID-19
By Gina Miller | July 08, 2020

The COVID-19 pandemic has, undoubtedly, changed consumers and employees. What can company leaders do to address concerns and thrive during this unprecedented period?

Article
How to Remotely Onboard New Employees During COVID-19
By Skye Schooley | July 08, 2020

Quontic successfully onboarded remote employees during the pandemic. Learn how your business can do this too.