Customers

Emotional intelligence is a valuable skill in any career but even more so in sales.

Whatever product or service you sell, stay on top of consumers' shopping behaviors.

Great customer service can be a challenge for your e-commerce site because of the lack of face-to-face contact, but it's just as important.

Using online and in-person methods can help you grow a loyal brand following.

Automate your email communications without coming across as cold to customers.

IVR with mobile phones means better communication with customers.

Expand your range and target a wider scope of your audience with social media accounts on multiple platforms. Spread the love!

Looking to predictably grow your brand? Look no further than Facebook retargeting.

Do you want to improve the reputation of your online business? Let's look at five smart tactics you should practice to build trust and rapport with your target audience.

In a crisis like the COVID-19 pandemic, many businesses and their customers are left in the lurch. Follow these steps to communicate effectively with your audience during this or any other crisis.

Big data has significantly changed the way businesses market on social media.

You can't control the pandemic or the economy, but you can control your business's actions. Focus on these three areas.

The most important thing in marketing is to retain your most profitable business customers

Selling your product or service is often the hardest part of business, but it doesn't have to be. These 17 effective sales tricks will help your business generate more conversions and sales.

When a customer survey is done well, it can provide great insight into the minds of your customers. To make your survey a success, follow these tips.

Aggressive intellectual property protection allows a business to protect hard work.

Google My Business has halted certain features of its services due to the coronavirus and also has limited functionality during this time.

Here's a step-by-step guide on how to address customer complaints about your restaurant.

Computer telephony integration can save your sales team time and provide new insights.

While sales may be slow during the COVID-19 pandemic, you can generate leads that will set you up for success once the crisis passes.

Consider using this social media service to connect with your customers.

Learn why it's more critical than ever for companies to regroup and double down on marketing amidst the coronavirus – and the best ways to do it.

Get customer service training on any budget

Is your brand taking advantage of email marketing to grow to its fullest potential? If not, it’s missing out on the opportunity to improve user engagement.

Find out how you can use interactive content like quizzes and polls to engage your customers and grow your business.

Your ads don't do any good if the intended people don't see them. Contextual targeting is all about serving relevant ads to the right people.

Building trust online is essential for e-commerce businesses. Here's how to gain repeat business and build brand loyalty.