Customers

An emotional connection can make all the difference when a customer is deciding to buy.

The most important thing in marketing is to retain your most profitable business customers

Follow these tips to cultivate an exclusive brand image and high-end consumer following.

Selling your product or service is often the hardest part of business, but it doesn't have to be. These 17 effective sales tricks will help your business generate more conversions and sales.

When a customer survey is done well, it can provide great insight into the minds of your customers. To make your survey a success, follow these tips.

Follow these tips to make your customers want to return to your store.

Aggressive intellectual property protection allows a business to protect hard work.

To delight a customer is to provide the unexpected. Here are four key principles to providing a delightful customer service experience.

Google My Business has halted certain features of its services due to the coronavirus and also has limited functionality during this time.

Here's a step-by-step guide on how to address customer complaints about your restaurant.

Computer telephony integration can save your sales team time and provide new insights.

While sales may be slow during the COVID-19 pandemic, you can generate leads that will set you up for success once the crisis passes.

Consider using this social media service to connect with your customers.

Learn why it's more critical than ever for companies to regroup and double down on marketing amidst the coronavirus – and the best ways to do it.

Get customer service training on any budget

Is your brand taking advantage of email marketing to grow to its fullest potential? If not, it’s missing out on the opportunity to improve user engagement.

Find out how you can use interactive content like quizzes and polls to engage your customers and grow your business.

Your ads don't do any good if the intended people don't see them. Contextual targeting is all about serving relevant ads to the right people.

Building trust online is essential for e-commerce businesses. Here's how to gain repeat business and build brand loyalty.

Here are some ways brands can build stronger connections online.

Follow these tips to be a standout in your industry.

Learn how to write a self-service article that helps your customers solve an issue themselves.

Learn how positive customer service interactions with your business can help you retain your B2B customers.

Modern marketers rely heavily on martech and analytics to drive results, while in the past advertisers used things like broad demographics data and creative copy to move the needle.

Maybe we've been thinking of bad reviews all wrong. It turns out they can be a boon for your SEO as well as a chance for your customer service to shine.

Grow your company and improve brand loyalty among existing customers.

Community managers provide invaluable services to the companies they work for and their audiences. Here's what the best community managers have in common.