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Thimble Review

Chad Brooks
Chad Brooks
Editor
business.com Staff
Updated Oct 24, 2022

Thimble’s professional liability policies are occurrence policies, which means that if someone brings a covered claim against you years later for work you did while your policy was active, it will still be covered. Also, legal defense costs don’t apply to the coverage limit, so if you’re sued for a covered claim, none of the money paid for your legal defense counts against your $1 million in coverage.

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Thimble

The Verdict

Thimble makes general liability insurance affordable with monthly and on-demand plans that you can start, pause and cancel at any time. Thimble doesn't require a deposit, nor are there any hidden fees.

Types of Insurance

Industry-standard general liability and professional plans are Thimble’s main focus. Its current policies are best suited for contractors and small businesses. Aside from general liability plans, Thimble’s app offers suggestions for coverage, which you can select or decline, and it customizes your liability insurance policy based on your line of business.

The cost of your policy depends on factors such as your line of business and the risks involved. These factors could include crew members, volunteers or employees covered under your policy. For instance, typical coverage is about $1 million for a general plus professional liability plan. This industry-standard general liability insurance covers claims for bodily injury and property damage caused by a third party.

Meanwhile, its professional liability coverage insures for industry-specific risk. This includes E&O, business equipment protection, malpractice insurance and employment practices liability insurance.

Thimble even offers on-demand drone liability insurance for commercial and recreational drone flights. Your policy will detail the allowed activity for your industry based on your business’s risk profile.

Recently, Thimble has added a Business Owners Policy (BOP) that includes commercial property, business personal property and business interruption insurance. It is available everywhere except New York and Massachusetts.

The main drawback to Thimble is that coverage, as of this review, is limited to certain industries and geographic areas. It mostly covers contractors, landscapers, freelancers, hairstylists, consultants and similar businesses. It doesn’t currently offer workers’ compensation policies.

Ease of Use

Thimble stands out in how easy it is to request no-obligation quotes and buy a policy. The site uses AI to guide you through a simple click-through process, which begins with entering your business’s ZIP code, selecting your industry or line of business, and checking off a disclaimer box. You don’t need to enter an email address or phone number for a quote, nor do you have to speak with an agent if you don’t want to.

To get an idea of the pricing, we requested a quote for an event planner monthly policy for a business based in San Francisco. We received an estimate of $125.96 for the first month’s payment, and the monthly payments decrease over time. Over a year, the rate averaged about $66 per month.  

We also requested a quote for an on-demand landscaping policy in Boston. We received an estimate of $10 per day for a weeklong policy.

Claims Process

With Thimble’s simple three-step process, filing a claim is as straightforward as generating a policy quote. General liability insurance policies arranged through Thimble are underwritten by Markel Insurance Company, a Fortune 500 company with an A rating for financial strength from AM Best. 

Customers can file a claim by email or phone 24/7. These are the specific steps:

  1. Report all claims to Markel Claims. You must also report all claims involving theft or other crimes to the police and obtain a police report. You should provide all information with the new claim notice.
  1. Print a Markel incident report form from the online claims page and write down the pertinent information related to the loss.
  1. Send all accident-related correspondence to markelclaims@markelcorp.com and new claims information to newclaims@markelcorp.com. Legal papers should be faxed to 855-662-7535.

Thimble is an accredited member of the Better Business Bureau with an A+ rating. As of November 2020, no complaints had been filed against the company in the past three years.

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Thimble

The Verdict

Thimble makes general liability insurance affordable with monthly and on-demand plans that you can start, pause and cancel at any time. Thimble doesn't require a deposit, nor are there any hidden fees.

Chad Brooks
Chad Brooks
business.com Staff
Chad Brooks is a writer and editor with more than 20 years of media of experience. He has been with Business News Daily and business.com for the past decade, having written and edited content focused specifically on small businesses and entrepreneurship. Chad spearheads coverage of small business communication services, including business phone systems, video conferencing services and conference call solutions. His work has appeared on The Huffington Post, CNBC.com, FoxBusiness.com, Live Science, IT Tech News Daily, Tech News Daily, Security News Daily and Laptop Mag. Chad's first book, How to Start a Home-Based App Development Business, was published in 2014.