How Mobile Communications Can Improve Collections

According to a report from Juniper Research, the number of mobile banking users worldwide will reach 530 million by 2013, up from about 300 million in 2011. For banks, this creates new options for mobile communication and interaction with customers, while reducing the load on their call centers.

The opportunity is particularly compelling in collections for a simple reason: Many people do not like dealing with collection agents. Mobile communications allows customers to bring their payments up to date without dealing with an agent or receiving embarrassing phone calls, making this channel far more effective than traditional methods.

Download today and learn more!

All fields are required

About FICO

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956 and based in Silicon Valley, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 150 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 100 countries do everything from protecting 2.6 billion payment cards from fraud, to helping people get credit, to ensuring that millions of airplanes and rental cars are in the right place at the right time. Learn more at Join the conversation at & FICO is a registered trademark of Fair Isaac Corporation in the US and other countries.