Smart Buyer Guide
To Voice and Messaging Apps
Communication APIs or CPaaS (Communications Platform as a Service) providers as they are known by some, are a cloud-based application layer that allows software developers to quickly and easily integrate calling, texting and other real-time communication functions into applications, using APIs.
This sector, once dominated by just a few players, has grown considerably due to the incredible demand for voice and messaging capabilities in business and consumer applications. A number of large, seasoned communications providers are now stepping up to the plate and offering CPaaS or CPaaS-like services, some as a compliment to their own traditional telecom offerings- and others as pure-play software venders.