If you need basic protection and flexible management options, Avast Endpoint Protection Suite is a solid option for small businesses.
In independent tests, Avast's Endpoint Protection Suite Plus scored high in all of AV-TESTS's categories: protection, performance and usability. Based on a scoring system with a maximum value of six, AV-TEST awarded Avast five out of six in detecting malware and performance and six out of six in usability. That means the software detects almost all malware, won't slow down your machine and won't return too many false positive results.
False positives are important for two reasons: One, you don't want false detections interrupting your employee's productivity; two, you don't want to distrust your software. If it's misidentifying threats, it leads you to believe it doesn't work well or that it's being too vigorous. Either way, too many false positives leads to people turning off the software, increasing one's vulnerability to harmful viruses. Avast scores 100 percent in false-positive detection, so this software won't bombard you with annoying blockages just for trying to access your email.
The software has internet protection to boost your immunity against malicious websites and phishing attacks, but there's no content filter, so if you want to block access to personal email, video streaming, social media, etc., you have to use your browser's settings to block those sites and categories. That's problematic for a couple of reasons: First, users can always download a new browser that hasn't been configured; and second, you'd have to go computer to computer and customize the settings unless you have a web content management system. It's best if the small business antivirus software can do it all.
For antivirus software, doing it all also encompasses security features that help you manage network security. Features like remote device detection and online backup aren’t 100 percent necessary, but they are more than just nice to have, they're useful. Avast's protection suite doesn't offer many of the useful security features; however, it has all the quintessential management features like cloud hosting, a centralized management console, reporting tools and warning messages. These components can help you keep up with your network security.
Another management feature is just being able to use the software. Most small businesses don't have in-house IT support, which means you may not want to purchase software that requires you to outsource help or sit on hold with tech support. Avast was fairly straightforward to install with only one minor hiccup. To open the management console, you'll need to run it in Internet Explorer. This could depend on your platform and OS version, but during our testing, the software required a plugin, but even after installing the plugin, the console wouldn't open in any browser except IE.
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