When choosing antivirus software for your small business, you want to look for quality features and high-test scores from independent testing organizations. Avira's Small Business Security Suite has one of those components: It scores well in third-party testing, earning 100 percent in malware detection and false positives from AV-TEST, which evaluates and rates antivirus and security suite software. In performance, though, Avira was five and half out of six, which means it won't slow your computer down too much.
Outside its test scores, Avira lacks features and resources beneficial for your small business. The best small business antivirus software should be easy to install and easy to configure without dedicated IT support. In our tests, Avira's installation was very difficult, taking over 50 minutes to finish. We also had to consult with our IT department to find certain computer components like IP addresses and host names. Installation is also broken out into various components, because this is a suite of Avira's products, meaning it isn't a simple download you run. You have to extract files and install one component at a time, which can be very tricky and frustrating for the average user.
Once the installation is complete, you want to quickly and easily set up your security policies. You can always use default settings, which would meet industry standards, but if you want to customize your network protection, having a central management dashboard is essential. Avira's software features a management console, but it's so difficult to use that even our IT support could not navigate it. Without an IT technician, installing this program can be extremely annoying.
If you're looking for a product that offers advanced features, Avira is not likely to fulfill your wish list. It lacks a firewall, anti-theft protection, a file shredder, online backup and many other nice-to-have functions. Another prominent feature Avira is missing is cloud hosting. This software has to be hosted and managed onsite. For businesses with IT support, hosting on premise isn't a problem, but technology is shifting toward the cloud. Using the cloud makes managing the software and network significantly easier, but if you have IT resources, then it's fine either way.
Avira also has limited help and support. You have to pay extra for 24/7 support and can only reach the company by submitting a ticket on their website. This added delay can be frustrating since you can't talk to someone while you're working with the software.
Avira Small Business Security Suite is best suited for small businesses that need basic malware protection and have dedicated IT resources available to host and manage the software but that don't need to go outside the business for help and support. The good part about this software is the top notch protection.