BitRecover Data Recovery is a software solution that's straightforward to operate, although it gave us mixed results when it comes to data recovery. It also suffers from a sparse offering of business tools and limited customer support features.
When we tested BitRecover's average recovery rate for images, documents, video and audio files, it was one of the few products tested that scored less than 100% for successfully retrieving files in each category. It gave us the lowest recovery rates when testing a reformatted drive, with only 51% of video and audio files that were salvageable, the lowest score among the 10 products on our list.
When you first launch the application, the interface provides several options for dealing with your recovery issue. These are preselected scan options for issues, such as deleted data recovery, formatted data recovery, partition data recovery and raw data recovery. Unlike other programs with these same presets, you can't customize the scan to your exact needs – you can only choose from these options.
The recovery screen allows you to easily preview the files it finds. There is a clearly labeled option to save your scan results to recover them later. If a quick scan fails to find the files you need, you must restart the process and begin a deep scan.
BitRecover offers little in the way of features intended to suit a business's ecosystem; for example, it's missing network-access options and RAID support. However, a single license allows you to install the software on multiple machines. There is a technician version geared toward IT professionals.
While BitRecover offers customers multiple support platforms, such as a live chat and access by phone and email, there is little to nothing on the website that offers support and information on the data recovery software, besides brief FAQs on the product page. There is also no knowledgebase or forum for finding information on data recovery in general.
The recovery test results for BitRecover lagged behind those of other applications on our review, which may mean it can take several scans of the target drive to recover the files you need, if at all. We appreciated the program's straightforward options that let users reclaim files based on certain specific hard-drive issues, but it may lack the options that advance users require.
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