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Boomr Review

By
Chad Brooks
,
business.com writer
|
May 08, 2019
Home
> Technology
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Boomr is a cloud-hosted time and attendance system that is especially useful for companies with remote employees or multiple business locations. The system was built with the mobile app in mind. With the app, employees can quickly clock in and out, and receive automatic reminders when it's time to take a break or they are nearing overtime. In addition to the app, employees can use any web browser to record their time. Employers can also use this timekeeping software to create shifts, receive detailed labor reports and track paid time off.  

Boomr

Boomr

The Best Time and Attendance Services and Software 2019

The Verdict

Boomr is a mobile-based time and attendance system that is a helpful tool for employee time tracking. It's an especially good platform for companies with remote workers or multiple offices.

View all our recommendations for time and attendance systems on our best picks page.

Best Features

This time and attendance system is especially valuable to businesses with remote workers. Employees can use the Boomr app, available on iOS and Android devices, to clock in and out.

The app uses the phone's GPS to identify where employees are signing in. This assures you that employees are where they're supposed to be. For example, if an employee is supposed to be at a particular office or meeting with a client, you have proof they're in the proper location.

There is also a terminal mode that allows a crew manager to set up their mobile device, such as a tablet, as a timeclock or kiosk that all employees can use to clock in and out. This is helpful when an office administrator wants everyone in the office to clock in and out from the same device.

Employee alerts are another plus of this time and attendance system. The system can send alerts to employees when they should take a break or are nearing overtime. Managers can also receive alerts when employees are nearing overtime.

Boomr integrates with a number of other HR, payroll and accounting programs, including Gusto, Xero, QuickBooks Online, BambooHR, Namely, ADP, Paychex, Justworks, Sage, Personio and FreshBooks. It also includes real-time monitoring of employees' work hours and a scheduling tool that allows you to easily create a schedule that works across the company for all employees. 

Starting Price

Boomr is available in two service plans. The Standard plan has a $20 base fee plus $5 per user, per month. This plan includes the mobile app, GPS tracking, time-off tracking, alerts and reminders, project and job code tracking, payroll reports, integrations, and unlimited support.

The Business plan has a $45 base fee plus $9 per employee per month. It includes everything in the Standard plan, plus expense tracking, advanced pay classifications, DCAA-compliant audit trails, multistate or multicountry compliance, and a dedicated account manager.

There are no contracts with Boomr. However, there is a 20% discount if you pay for a year of service in advance. You can cancel at any time for no cost. The first month of service is free for all users.  

Customer Service

Boomr has many support options available. You can contact the company by phone and live chat between 8 a.m. and 5 p.m. (PST), Monday through Friday. You can also reach out by email.

For those who need assistance setting up the service, you can schedule a call to get help from a Boomr representative. They will use screen sharing so you can get everything set up just the way you want it.

In addition to the live help you can receive, Boomr's website is filled with a number of helpful resources. The site includes a comprehensive knowledgebase, a FAQs page and video tutorials.  

Although Boomr is not an accredited member of the Better Business Bureau, it does have an A+ rating on the site. According to the BBB website, no complaints have been filed against the company in the past three years.

Platform

Boomr's primary platform is the mobile app. The app is available on iOS and Android devices and can be downloaded for free in the Google Play and Apple stores. Boomr is optimized so that the app doesn't drain battery life.

From the app, employees have full access to the software. They can clock in and out, receive reminders when they are nearing overtime or the end of their shift, and view the total number of hours they work each week. The app uses GPS tracking to monitor where employees are – not only when they clock in and out, but throughout their shifts.

In-office employees have several other options for recording their time. They can log in and out from their computers. In addition, businesses that want to create a central location for all in-house workers to clock in and out from can use a tablet as a kiosk. Accessing the system from a computer or tablet provides employees with all the same functionality the mobile app offers.

Limitations

A potential drawback to this software is that it does not give the option to track shift differentials, such as graveyards and swing shifts. It does not have full management options for time-off requests either.  

We were also disappointed in the company's live chat feature. It took more than 10 minutes to get an answer to each of our questions, and each time we received very incomplete information.

Editor's note: Looking for the right time and attendance system for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

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Boomr

Boomr

The Best Time and Attendance Services and Software 2019

The Verdict

Boomr is a mobile-based time and attendance system that is a helpful tool for employee time tracking. It's an especially good platform for companies with remote workers or multiple offices.

Chad Brooks
Chad Brooks
Chad Brooks is a Chicago-based writer with more than 20 years of media experience. A graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff as a senior writer. Currently, Chad covers a wide range of B2B products and services, including business phone systems, time and attendance systems, payroll services, and conference call services. Before joining Business News Daily, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago. Chad's first book, "How to Start a Home-Based App Development Business," was published in 2014. He lives with his wife and daughter in the Chicago suburbs.