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Buddy Punch Review

By Chad Brooks, business.com Writer | Updated May 08, 2019

Buddy Punch is a cloud-hosted time and attendance system that is easy for both employees and administrators to use. The timekeeping system allows employees to clock in and out each day from their own computer or via mobile app. The system includes a wide range of features, such as PTO (paid time off) management, job codes and overtime alerts. This system also provides access controls and handles California overtime tracking to ensure accurate payroll.  

Buddy Punch

Buddy Punch

The Best Time and Attendance Services and Software 2020

The Verdict

Buddy Punch is a powerful solution for tracking and managing employee time while still being easy to navigate and use.

View all our recommendations for time and attendance systems on our best picks page. 

Best Features

One benefit of Buddy Punch is its ease of use. The time and attendance system allows employees to clock in and out from any web browser or mobile device. You assign each employee a username and password or give them a QR code to scan via smartphone or webcam.  

The mobile app includes GPS tracking, which is beneficial for employers with remote workers. The app captures employees' GPS coordinates to let employers know exactly where they are clocking in and out from.

The system also manages paid time off. The system can track PTO accruals and allows employees to request time off. Employers have the option to then approve the PTO or allow the employee to add it to their timecard on their own.

Another positive aspect of Buddy Punch is its wide selection of built-in integrations. The system integrates with programs you may already be using, including Zapier, QuickBooks, ADP, Gusto, Paychex, Paylocity, PayPlus, SurePayroll and WorkDay.  

Other benefits of this time and attendance software include automatic break deductions and overtime calculations, administrator access control, and the ability to create reports so you can easily see any concerning trends, such as consistent late or missed punches or too many time-off requests.

Starting Price

Buddy Punch charges a monthly fee based on your number of employees and whether you want the scheduling tools on top of the time and attendance system.

For just the time and attendance software, costs can be as little as $29 a month for up to four employees to $39 per month for 5-99 employees, or as much as $149 for 50-69 employees to $209 per month for 70-99 employees. For the time and attendance system with the scheduling tools, costs increase by $10 to $70 per month, depending on how many employees you have.

All of these costs are monthly payments. However, if you choose to pay for an entire year in advance, costs drop by $5 to $45 per month.

There are no setup fees or contracts with Buddy Punch, and you can cancel at any time for no cost. The company offers a 30-day free trial.  

Customer Service

Buddy Punch provides customer support by email and live chat. If you wish to speak with someone over the phone, you must schedule an appointment.

You can also find a lot of helpful resources on the Buddy Punch website, including a FAQs section and a knowledgebase covering various employee-tracking and time-management issues.  

We were disappointed that we could not find any record of Buddy Punch with the Better Business Bureau. We would have liked to know if the company had gone through the accreditation process, what its rating was and if any complaints had been filed against it.

Platforms

Buddy Punch is a cloud-hosted time and attendance system that you can access over any web browser on internet-connected device. The timekeeping software works on both Mac and Windows computers.

Employees can also access the system from the Buddy Punch mobile app, which is available on all iOS and Android smartphones and tablets. The apps are free to download from the Apple and Google Play stores. You can also tap into the system from any Windows phone or tablet.

Limitations

The biggest downside of Buddy Punch is that it doesn't work with traditional timeclocks. However, you can create a timeclock kiosk with any tablet. In addition, you can take advantage of the webcam to snap pictures for every punch to avoid any type of buddy-punching issue.

Another negative is that the scheduling tools are not automatically included; there is an extra charge for them. Many time and attendance systems include this feature for no additional cost. The scheduling tools include drag-and-drop creation, automatic punch-outs, notifications and punch-limiting options.

Also, you can't immediately reach customer support by telephone. You have to contact the company using either the live chat tool or email. If you want to talk to someone over the phone, you need to schedule an appointment.

Editor's note: Looking for the right time and attendance system for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

Buddy Punch

Buddy Punch

The Best Time and Attendance Services and Software 2020

The Verdict

Buddy Punch is a powerful solution for tracking and managing employee time while still being easy to navigate and use.

Chad Brooks: Staff
Chad Brooks,
business.com Writer
See Chad's Profile
Chad Brooks is a Chicago-based writer and editor who has spent more than 20 years in media. A 1998 journalism graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff full time as a senior writer. Before Business News Daily, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago, covering a wide array of topics including local and state government, crime, the legal system and education. Chad has also worked on the other side of the media industry, promoting small businesses throughout the United States for two years in a public relations role. His first book, How to Start a Home-Based App Development Business, was published in 2014.