eClinicalWorks Review

By Business.com Editorial StaffLast Modified: January 3, 2018

eClinicalWorks offers a robust and feature-full medical billing service that works alongside its popular practice management platform and electronic health record (EHR) software.

 

eClinicalWorks
eClinicalWorks
Medical Billing Services
The Verdict
eClinicalWorks' suite of medical software complements its billing service and makes a convenient system for your practice or hospital.
Compare Quotes

eClinicialWorks' revenue cycle management service takes billing off your shoulders to let you focus on your practice's other needs. eClinicalWorks relieves you of the burden of crafting complex claims to your patients' insurance providers, and it makes the process easy for both you and your patients. You'll save money on payroll by not needing a certified medical coder on staff. eClinicalWorks has billing experts who take care of assembling your claims and scrubbing them for errors so they're not rejected and you get paid in a timely manner.

The medical billing service shoulders the responsibility of sending statements to patients, following up with insurance companies, giving customer support to patients concerning their bills, and transferring balances to collection agencies if necessary and with your consent. eClinicalWorks' interface is completely cloud-based, with all of your data stored on an off-site server, so you can access it from nearly anywhere.

Another convenient feature is a patient portal site for your patients to log in to and access their test results, schedule appointments and pay balances. There is also a telemedicine option that allows you to directly communicate with patients through either an instant messaging app or live video conferencing. Since telemedicine laws vary state to state, eClinicalWorks conforms this feature to wherever your practice is located.

 

eClinicalWorks has an entire suite of medical software that works as one cohesive system. Signing up with eClinicalWorks' revenue cycle management software gives you access to the practice management platform, which doubles as your billing interface. The EHR is also available for integration, but this is a separate cost from the billing service.

With the practice management tool, you can keep a detailed schedule of your practice's appointments, follow-ups and other visits. An insurance verification feature lets you quickly confirm a patient's insurance status. A mobile app puts these features on your smartphone or tablet, so you can access your patients' charts, reschedule appointments and enter in billing information on the fly.

eClinicalWorks is a proponent of Meaningful Use, which is an incentive program by the federal government for medical centers to use EHR technology to benefit patients. It is certified and offers support to help your practice reach Meaningful Use status.

 

You can reach support through phone and email, with 24/7 access for members. The service offers training to you and your staff upon implementation of its system through on-site visits and webinars at no extra cost. eClinicalWorks has a thorough reporting interface to show your financial performance, but it doesn't have a direct consulting service to discuss and improve your practice's financial well-being. The website also hosts a blog and other resources for the medical industry to keep you informed.

eClinicalWorks creates an all-in-one system for your practice or hospital to not only run its billing efficiently, but to connect that aspect with feature-rich practice management and EHR. With a telemedicine platform as well, eClinicalWorks has the potential to be your practice's entire digital infrastructure.

eClinicalWorks
eClinicalWorks
Medical Billing Services
The Verdict
eClinicalWorks' suite of medical software complements its billing service and makes a convenient system for your practice or hospital.
Compare Quotes
Business.com Editorial Staff
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