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Egnyte Review

Skye Schooley
, writer
| Updated
Sep 19, 2019
> Technology

Egnyte is a comprehensive cloud storage solution with file sharing and collaboration tools for teams, and sophisticated administrative controls for management and IT. The platform includes backup capabilities so you can set it up as a hybrid system for redundancy. Egnyte is our pick as the best cloud storage and online backup solution for collaboration.



The Best Cloud Storage and Online Backup Services of 2020

The Verdict

Egnyte's hybrid approach to cloud computing and storage is a cost-efficient, productive solution. It delivers a generous feature set ideal for teams that share documents and collaborate on projects.

To view all of our recommendations for cloud storage and online backup services, visit our best picks page.

Egnyte Pricing and Plans

Egnyte offers three storage plans for businesses, in addition to a limited team plan for extremely small business needs. The amount of storage allotted to each plan is teamwide, which is ideal since this platform excels in collaboration features and should be used as such. The per-month pricing is based on a prepaid annual subscription.

Editor's note: Looking for information on online backup? Use the questionnaire below, and our vendor partners will contact you with the information you need: 



Here is a breakdown of each plan.

Team Plan

  • Online storage: 1TB
  • Price: $10 per employee, per month
  • Size: One to three employees

Office Plan

  • Online storage: 5TB
  • Price: $8 per employee, per month
  • Size: Five to 25 employees

Business Plan

  • Online storage: 10TB
  • Price: $20 per employee, per month
  • Size: 25 to 100 employees

Enterprise Plan

  • Online storage: Scales with your needs
  • Price: Call for a quote
  • Size: 100+ employees

The biggest difference between each plan is the amount of storage you have access to, but each plan has unique security, administrative and IT tools, deployment options, and hybrid integration features. The typical maximum file size is 10GB; however, Egnyte can work with you to customize a plan if you need to transfer large files.

Egnyte offers a 15-day free trial. The free trial comes with 20GB of cloud-based storage and 1GB of FTP upload and sharing.

Egnyte Features

Here are the features about Egnyte that we especially liked.

File Support

Egnyte's rich feature set includes file support, versatile file sharing and syncing, and robust security measures. The service provides first-rate file support – you can store nearly any type of file, including word processing documents, slideshows, videos, email, databases and software. You can even store music files, though you'll need a third-party player to stream them.


The custom branding feature lets you integrate your own URL for the interface and portal, complete with your company's logo and messaging. This can ensure brand continuity and peace of mind with your customers.

File Sharing and Restrictions

Within your Egnyte portal, you and your employees can easily share files and collaborate with remote individuals from a single centralized access point. Detailed folder permissions allow you to define tight rules around access to certain data. Not only can you specify who can see shared folders, you can set permissions that determine who in your company can edit and delete files. Link expiration features let you specify how long someone has access to a given document. Egnyte automatically creates a new version of a document each time a change is saved, and you can determine the number of versions you want to keep before older versions are moved to the trash folder.


Egnyte uses stringent security measures to safeguard data. File transmissions are encrypted using 256-bit AES encryption over SSL. Further, users are authenticated with a username and password, and as an administrator, you set the access rights of all users and guests that you share data with. Egnyte's upper-tier plans allow you to set multifactor authentication for added security. Egnyte's mobile apps support Windows, Android and iOS devices, and they, too, come equipped with security solutions, such as passcode enforcement, remote wipe, native mobile device control, and restricted offline access.


As a hybrid cloud and local storage solution, Egnyte conveniently provides continuous synchronization between local files and online copies. The platform detects changes to files and syncs them, keeping both copies up to date. Hybrid storage and backup provides redundant protection, meaning if one source fails, you still have a viable source where you can access your files and back them up.

Customer Support

Egnyte's website offers several useful resources for new and existing cloud storage users, including live training, demos and webinars. In addition, you'll find white papers, e-books and an Egnyte community.

You can reach Egnyte by phone, a  contact form on the company's website or live chat. We contacted Egnyte, posing as a small business to assess their knowledge and support. Based on our experience, we recommend contacting them by phone. Although the live chat agents quickly responded, one agent we spoke with did not seem very educated on Egnyte's plans and services. However, he did his best to answer our questions, and he eventually referred us to an Egnyte expert who could better assist us.

If you have in-depth questions or want to schedule a demo of Egnyte, we recommend that when you first contact the company you ask to be put in touch with an Egnyte expert.


There are a couple of drawbacks we noted with Egnyte, including the following.

  • IT expertise is required: Egnyte is packed with advanced features. Even the basic version requires IT expertise to set it up properly – it isn't as simple as signing up and uploading data. You'll need to set up your web user interface as well as the data policies for employees and other administrative controls. Egnyte's other plans will especially need IT personnel to set up and manage their data through the platform.
  • Limited as a long-term backup solution: Egnyte stores and protects your files, but it isn't a pure cloud backup solution. Services that are primarily for cloud backup protect your entire system – computers, servers, etc. – if your data is compromised. Egnyte is a platform intended primarily for collaboration and short-term storage.

Editor's Note: Looking for a cloud storage solution? Fill out the below questionnaire to have our vendor partners contact you about your needs.



The Best Cloud Storage and Online Backup Services of 2020

The Verdict

Egnyte's hybrid approach to cloud computing and storage is a cost-efficient, productive solution. It delivers a generous feature set ideal for teams that share documents and collaborate on projects.

Skye Schooley
Skye Schooley
Skye Schooley is an Arizona native, based in New York City. After receiving a business communication degree from Arizona State University, she spent nearly three years living in four states and backpacking through 16 countries. During her travels, Skye began her blog, which you can find at She finally settled down in the Northeast, writing for and Business News Daily. She primarily contributes articles about business technology and the workplace, and reviews remote PC access software and collection agencies.